Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

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Job Track Description:

\n\n Requires relevant expertise in a professional, sales, or technical area through formal education.\n Performs technical-based activities.\n Contributes to and manages projects.\n Uses deductive reasoning to solve problems and make recommendations.\n Interfaces with and influences key stakeholders.\n Leverages previous knowledge and expertise to achieve results.\n Ability to complete work self-guided.\n College or university degree required.\n\n

General Profile

\n\n Requires specialized depth of expertise.\n Leverages deep knowledge of the business and best practices to improve products or services.\n Solves complex problems and brings a new perspective to existing procedures.\n A self-starter, requiring guidance in only very complex situations.\n May lead functional teams or projects.\n Progression to this level is typically restricted based on business requirements.\n\n

Functional Knowledge

\n\n Requires a comprehensive understanding of concepts within the field.\n\n

Business Expertise

\n\n Interprets business challenges and recommends best practices to improve products, processes, or services.\n\n

Impact

\n\n Impacts the achievement of customer, operational, project, or service objectives.\n Work is guided by functional policies.\n\n

Leadership      

\n\n May drive functional teams or projects with moderate resource requirements, risk, and/or complexity.\n\n

Problem Solving

\n\n Guides others to solve complex problems.\n Uses sophisticated thought processes to identify innovative solutions.\n\n

Interpersonal Skills

\n\n Clearly communicates difficult concepts.\n Able to discuss and negotiate with others to create a new point of view.\n\n

Responsibility Statements

\n\n Advises business groups by providing strategic direction to initiative prioritization, integration, and resource application.\n Supports process improvement initiatives using measurements, accountability, analysis, and consideration of process alternatives to arrive at best practices.\n Interacts effectively with stakeholders at all levels to drive change within the organization.\n Serves as an internal consultant for process improvement, change management, performance monitoring, and advanced statistical analysis.\n Acts as a process facilitator, working with teams and leading optimization of workflows.\n Utilizes transformation practices, tools, and techniques to support continuous improvement across the business.\n Provides recommendations and coaching resulting in reliable and measurable metrics to support repeatable and sustainable processes.\n Performs other duties as assigned.\n Complies with all policies and standards.\n

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

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People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded:  click here to access or download the form.  Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy.

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At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.

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