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Transfer Specialist Responsible for the care, removal, and transport of deceased. Collaborate with other team members as required to ensure processes and procedures remain in compliance. Safely and courteously, drives company owned vehicles. Maintains company vehicles cleanliness. Professional appearance and business suit required when in contact with families; casual attire for vehicle maintenance.

Job Responsibilities: 

Removal 

Safely drives company owned professional vehicles to perform “first call” removals of deceased in accordance with local and state/provincial laws as well as company policies and procedures. Follows processes for chain-of-custody, paperwork, and deceased identification 

Cooperates with first responders, Coroner, hospital staff, or Senior Living facility and accommodate their processes and procedures 

For home removals, courteously and professionally interacts with bereaved family members; exhibits sensitivity to environment; minimizes conversation. Follows company procedures in removing soiled garments, bedding, or other materials; leaves a warm and courteous first impression 

Enters deceased event information into proprietary software according to company procedures 

Transports caskets to airports, care centers, or funeral homes; assists with moving caskets 

Vehicle Maintenance 

Washes, vacuums, and cleans vehicles ensuring vehicle is presentable 

Fuels vehicles as necessary 

Follows safety guidelines and expenditure processes 

Maintains personal protective and removal supplies in vehicles including cleaning products 

Identifies vehicle engine or operating issues to management; drives vehicles for repair or inspection 

 

Requirements: 

 

Education 

High School Diploma or equivalent 

 

Licenses 

Current province issued driver’s license with an acceptable driving record 

Experience 

At least one (1) year work experience as a courier, driver; with direct customer interaction strongly preferred 

Knowledge, Skills and Abilities 

Ability work schedule to support business needs including weekends and nights 

Ability to work on-call weekends, nights and holidays rotation 

Ability to lift up to 75 pounds; push/pull up to 200 pounds 

Ability to drive in hazardous, heavy traffic, and weather conditions 

Basic computer skills required 

 

WORK CONDITIONS 

Work Environment 

Work indoors and or outdoors during all seasons and weather conditions 

Local and/or multiple location traveling required 

Comply with Field dress code policy 

 

Work Postures 

Frequent, continuous periods of time standing, up 6 hours per day 

Climbing stairs to access buildings frequently 

Physical Demands 

Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage 

Lifting, pushing, pulling up to 75 pounds 

Work Hours 

Working beyond “standard” hours as the need arises 

Local travel up to 100% using company vehicle 

includes day time shifts (8-4:30pm) and evening shifts (3:30 to midnight) 

Compensation  

This unionized position offers a starting rate of $25.03 per hour in accordance with the collective agreement. 

 

At SCI,  we are a team of caregivers.  People with a passion for compassion.  We are defined by our core values and our culture, which are closely related.  Our core values are:   

Respect, Integrity, Service Excellence and Enduring Relationships.  We are proud to be North America’s leader in the death care profession, voted as a Great Place to Work by our associates two years in a row. 

Being part of our team not only means you will be working alongside some of our most dedicated associates and leaders.  SCI has so much more to offer: 

Company Paid Benefits 

Deferred Profit Sharing & RRSP Program 

Employee Assistance Program 

Competitive Wages 

Opportunity for advancement 

Mentor/Mentee Program 

Dignity University 

Employee Discounts & Perks 

Postal Code: V5G 3M1

Category (Portal Searching): Operations

Job Location: CA-BC - Burnaby