Job Summary The Transfer Center RN Supervisor acts as the day-to-day operations supervisor of the Transfer Center and supervises all activities handled by the Transfer Center. The Transfer Center RN Supervisor assists the Transfer Center in the management and through put of patients into, out of, and within the Tower Health, Health System. This includes but is not limited to assistance with patient placement, direct admissions, transfers, and referrals. The Transfer Center RN Supervisor also assists with operator phone calls, performs EMS call intake, performs emergency medical dispatch triage, dispatches EMS units, EVS staff, inhouse transport resources, wheelchair vans, security, emergency teams and outsources transport requests that are not being handled by TowerDIRECT units. The Transfer Center RN Supervisor will also handle transfer center cases and Emergency Management requests. The Transfer Center RN Supervisor will also support the Communication Coordinators with daily operations, handle assigned administrative tasks, and handle scheduling. Qualifications Education Requirements BSN or current RN enrolled in BSN program, graduating within 6 months of hire date Completes and maintains all competencies and trainings as required for role. Experience Relevant Experience Certification and Licensure PA Registered Nurse License BLS Certification National Incident Management Systems (NIMS) 700, 800, 100, & 200 within 6 months of hire Emergency Medical Dispatcher (EMD) within 6 months of hire