Transcon Manager (US Domestic Transportation)
Expeditors
Company Description“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder
Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.
18,000 trained professionals300+ locations worldwideFortune 500Globally unified systemsJob DescriptionMajor Duties and Responsibilities:
Customer:
Actively develop and retain Transcon business together with the sales and account management teams.Complete sales and retention calls per company guidelines.Provide proactive pricing alternatives, routing solutions and technical assistance to customers.Take an active role in the transition of new business/updates to existing business.Maintain personal relationships with customers at all levels.Keep customers updated on market conditions, new technology, and other value added services.People:
Support District recruiting strategies for new employees.Develop department personnel. Review and conduct staff 1:1's and annual reviews timely. Ensure and assist supervisors and key staff with goals and experiential learning.Facilitate effective department meetings.Meet company standards of 52 hours training per year, including as needed management/leadership training.Operations:
Maintain accountability for execution within the departmentMaintain accountability for departmental District Excellence measurementsProactively monitor exception reports to ensure Expeditors is meeting key expectations within the life of each shipmentMaintain fundamental understanding of Expeditors operations systemsSupport the service provider program within the department, ensuring consistent and high level operational quality to our customersCollaborate with Service Provider Manager on service provider evaluations at defined intervals per company policy, focusing on areas of possible improvements with corrective action plans where neededEnsure department is using all system tools to their fullest potentialFinance:
Ensure that productivity and profitability goals for the Transcon department are metEnsure billing is completed timely and accuratelyAssist District Manager annual budget preparationMeet monthly with Branch Operations Manager and District Manager to review department financial P&L and productivity results and goalsAttend accounting meetings and proactively work to maintain accounts payment within termsCompliance:
Promote compliance by following all company policies and regulationsProactively communicate with the team to ensure continuous awareness and understanding of policies and regulationsCulture:
Proactively promote the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and VisionaryQualificationsKnowledge:
5+ years domestic transportation experienceStrong U.S. domestic transportation market knowledgeSkills:
Proven interpersonal and communication skillsProven negotiation skillsMicrosoft Office skills (Excel, Word etc.)Behaviors:
Proven leadership backgroundProfessional appearance and attitudeAdditional Informationwww.expeditors.com
Expeditors offers excellent benefits
Paid Vacation, Holiday, Sick Time Health Plan: Medical, Prescription Drug, Dental and VisionLife and Long Term Disability Insurance 401(k) Retirement Savings Plan (US only)Employee Stock Purchase Plan Training and Personnel Development ProgramAll information will be kept confidential according to EEO guidelines.
The salary for this position is $60,500 plus monthly bonus.
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