Join Chase, where you will have the opportunity to make real innovative impacts to our customers, and be part of a creative and dynamic environment where every day brings new challenges and opportunities.
As a Transactions Specialist I in the insertion department of our Westerville warehouse your primary responsibility is coordinating, reviewing, and extracting data files from various lines of businesses within JPMorgan for mail distribution. Global Document Services (GDS) is the corporation's primary print production and distribution unit for JPMorgan Chase. Global Document Services supports internal lines of business such as Retail, Card Services, Retirement Plan Services, Private Bank and Treasury Services. Global Document Services produces a wide variety of products including postcards, letters, statements, checks, invoices, and marketing material originated from its internal composition team as well as documents created by Output Systems.
Job responsibilities
Offer clients First Class Mail presentment, Standard Class Mail presentment, and E certified Mail presentmentOffer clients USPS Express and USPS International Express Mail presentment, Fed Ex Letter/Packages/Freight presentment, UPS Letter/Packages/Freight presentment, Track One and Inner Office mail presentmentProvide and validate reconciliation of all files received daily and meeting client service level agreementsChange management to support technology and process improvements and document changesOperate machines such as Pitney Bowes and Bell and Howell high speed insertion equipment to process statements and letters Validate material quality and output quality Reconcile Input vs. Output utilizing basic math
Required qualifications, capabilities, and skills
Able to lift 40-70lbs and deliver 200lb supplies utilizing industrial pull/push cartsMust be able to stand/walk for an 8 to 10 hours shiftMust be able to meet and maintain Quality and Productivity standards, be control-oriented and pay attention to detail, strong team player with the ability to work in a global matrixed organizationMust be able to adapt to a change in the work environment, included, but not limited to: daily directives from leadership, changes to standard operation procedures, and new technologyPossess a High school diploma or five years of production environment work historyProblem solving and analytical skills, with ability to think independentlySelf-motivated, proactive, proven ability to learn, ability to effectively multi-task and work under pressureExcellent time management and organizational skillsAble to act on own initiative, be accurate, reliable and demonstrate confidence in processesStrong verbal and written communication skills for interaction with various areas of the firm and levels of management
Work Schedule: Tuesday - Saturday 11:00pm - 7:30am Overnight shift