The Transaction Svs Sr Supervisor is an intermediate management level position responsible for leading and supervising a medium sized unit of support employees, in coordination with the Transaction Capture team. The overall objective of this role is to improve processes, interpret data, prepare reports, and minimize bank risk through ensuring adherence to audit and control policies.

Responsibilities:

Provide support toTreasury and Trade services, Securities, Cash, Trade, Lockbox, Derivatives, Fund Services, Foreign Exchange, etc.Open and amend Letters of Credit (L/Cs), process payments and solve customer issues to ensure efficient daily operationSupervise the daily workflow for a medium Transaction Services Operations unit that performs exception processingSolve unique transaction services issues/problems and recommend new work procedures through an understanding of current proceduresEvaluate team performance and make recommendations for pay increases, hiring, terminations and other personnel actionsEnsure task quality of the team and solve issues based on information analysisAppropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

2-5 years of experience in a related roleDemonstrated project management skillsAbility to work under pressure and manage to deadlinesAbility to work in a fast-paced environmentConsistently demonstrates clear and concise written and verbal communicationAttention to detail and intermediate problem solving skills

Education:

Bachelor’s degree/University degree or equivalent experience

Location: O'Fallon -Site Dependent Role

Schedule: Monday through Friday, 7:30am to 4:00pm

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Job Family Group:

Operations - Transaction Services

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Job Family:

Transaction Capture Services

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Time Type:

Full time

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Primary Location:

Ofallon Missouri United States

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Primary Location Full Time Salary Range:

$58,656.00 - $80,620.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Anticipated Posting Close Date:

Jun 27, 2025

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

 

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