Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
 

Job Description:
This job is responsible for moderately complex transaction and fulfillment processing, including the movement of assets into and out of accounts. Key responsibilities include reconciliation, settlement, and trade and transfer support, and providing quality service and operations support for internal business partners and external clients, in accordance with established guidelines and procedures. Job expectations include handling in operational processes which may carry medium to high levels of monetary risk and assisting in training less experienced team members.

Responsibilities:

Performs moderately complex transaction processing and reconciliation with medium to large monetary impact according to the established written guidelines and proceduresResponds to moderately complex client inquiries via numerous channels to support operational efficiency and quality client serviceResponsible for the analysis and resolution of moderately complex transactions requiring escalations and exceptionsProactively identifies risk and opportunities for process improvements based on an understanding of how the work impacts other operational units

Skills:

Attention to DetailCustomer and Client FocusOral CommunicationsPrioritizationProblem SolvingAccount ManagementAnalytical ThinkingCoachingWritten CommunicationsMentoringResearchResult Orientation

Line of Business Job Description:

Responsibilities include:

Review Global One status to make sure program is running at start of business for the Hard to borrow program.Create daily folders in the SLP Operations shared drive for record keeping each day for SLP Operations controls Collateral QA and Daily Rate review. The daily folders also include Daily Outstanding Loans QA, start of day, middle of day, and end of day Collateral review folders as Collateral is reviewed daily. Check for new accounts in Global One that may have been added to the Hard to Borrow program and make sure account status is complete.Create and send rate report for current securities in the Hard to Borrow program to Merrill trade team for review and confirmation of rates. Create and send rate report for current securities in the Hard to Borrow program to Merrill trade team for review and confirmation of rates. Complete and sign SLP operations daily checklist to ensure all processes and have been completed daily.

Required Skills:

At least 1 year of experience working in OperationsProficient PC skills and applied experience with MS Word and ExcelDetail oriented  Ability to multi-taskExcellent verbal and written communication skillsAbility to problem solve and take ownership of process improvementsWorks well as part of a dynamic teamAbility to meet tight deadlines and willingness to continuously learn on the job

Desired Skills:

Organizational skillsAdaptabilityBasic understanding of and/or experience in the financial service industryLeadership experience

Shift:

1st shift (United States of America)

Hours Per Week: 

40