Description & Requirements Culture Vision at Consumer Direct Care Network

At CDCN, we strive to create a workplace where everyone is supported and motivated to be their best; we collaborate on shared goals and celebrate our accomplishments.

WE WELCOME YOU INTO A GROWING COMPANY

Consumer Direct Care Network is all about caring for people. Care is at our core, and we strive to live up to it every day. We provide services in 14 states across the USA, and our programs grow every year. We specialize in home and community-based services that support individuals with disabilities and older adults so they can remain in their homes and communities.

JOB SUMMARY

The Training Lead is responsible for overseeing, implementing, and supporting all of the training components delivered within Consumer Directed Attendant Support Services (CDASS) program and the In-Home Supports Services (IHSS) programs for Members/ARs, Case Managers, FMSs, IHSS Agencies, Department staff, and overall community advocates and stakeholders.   The Consumer Direct Care Network owners, executives, and employees work together to fulfill the company mission to provide care and support for people in their homes and communities. Our interactions with the people we serve and each other are guided by our commitment to our company values of Respect, Integrity, Service, and Excellence.
  JOB DUTIES Providing guidance, direction, and feedback for all of the Training staff including Peers Trainers, which includes both content and outward delivery Developing, coordinating, and overseeing Case Manager training, CDASS training provided to Members/Authorized Representatives, and IHSS training provided to Members/Authorized Representatives and IHSS Agencies Assisting with the development, coordination, and oversight of Ad Hoc Trainings and Multi-Day Workshops Assessing training skills and performance of Training Coordinators and Peer Trainers and conducting peer reviews and as needed retraining Ensure compliance with standard operating procedures and policies and procedures Identify and help to implement process improvement efforts Maintain necessary skills and knowledge to coordinate workflow Exhibit computer efficiency Demonstrate dependability Demonstrate effective problem-solving and decision-making skills Help lead and monitor deliverables and ensure timely completion of projects Communicate effectively with referral sources, clients, and employees Collaborate with stakeholders regarding delivery of services Represent the company at stakeholder meetings, health fairs, and provider fairs Oversee marketing of services to referral sources Travel within the assigned geographic area is required Other duties as assigned
QUALIFICATIONS An Associate degree, or higher, from an accredited college or university in Education or other teaching, content development, or educational discipline; or at least four years’ experience providing training to adult learners At least two years of experience with Consumer Direction Experience working with people with disabilities, the elderly, and low-income individuals
The incumbent typically works in an office environment and uses a computer, telephone, and other office equipment as needed to perform duties. The noise level in the work environment is typical of that of an office. Incumbent may encounter frequent interruptions throughout the workday. The employee is regularly required to sit, talk, or hear; frequently required to use repetitive hand motion, handle or feel, and to stand, walk, reach, bend or lift up to 20 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.