Details **Open Date** 08/08/2025 **Requisition Number** PRN42783B **Job Title** Training & Development Specialist **Working Title** Training & Development Specialist **Job Grade** E **FLSA Code** Professional **Patient Sensitive Job Code?** No **Standard Hours per Week** 40 **Full Time or Part Time?** Full Time **Shift** Day **Work Schedule Summary** UMB Office Hours; M-F 8:00am to 5:00pm **Mountain Time** **VP Area** U of U Health - Academics **Department** 00209 - Univ Medical Billing - Oper **Location** Other **City** Salt Lake City, UT **Type of Recruitment** External Posting **Pay Rate Range** 55000 to 72700 **Close Date** 10/05/2025 **Priority Review Date (Note - Posting may close at any time)** 08/24/2025 **Job Summary** **University Medical Billing ( UMB )** is a fully remote department that is viewed as the premier billing office for the University of Utah School of Medicine, serving over 1,800 providers and 30 different specialties across Utah and surrounding states. We strive to be a great place to work while providing the best service to our customers. Our leaders and employees value collaboration, innovation, and accountability – attributes a successful candidate will exemplify. As the **Training & Development Specialist** , you will organize, conduct, and evaluate internal training for new and existing employees. Working with department leadership, you will assess training needs, select appropriate training programs and delivery methods (e.g., instructor led, web demos, video conferences, workshops) for programs on a variety of topics (e.g., new employee orientation, job skills training, continuous education, leadership training, performance appraisals), and monitor training programs to ensure they are current and effective. This role reports to the Talent & Culture Manager. The starting salary for this position is **$55,000 to $72,700, depending on experience** . Members of UMB are eligible for a bonus based on department performance. All team members are eligible for the University’s comprehensive benefit package that includes 90% employer-paid medical insurance, a generous retirement contribution, reduced tuition, PTO and holiday pay, and more! Employment is contingent on the successful completion of a background check and the adherence to departmental policies, including UMB’s Telecommuting Agreement which requires a distraction-free and HIPAA compliant workplace, cameras on for all virtual calls/meetings, and the ability to work during office hours or assigned shift (M-F, approximately 8am to 5pm Mountain Time) regardless of what time zone you live in. Additionally, new hires are required to provide their own monitors (two) and reliable internet service. **Responsibilities** + Recommend, design, develop, and identify innovative learning and development programs to meet departmental needs and objectives. + Ensure alignment to department’s learning & development strategy and priorities. + Facilitate interactive training and development opportunities for staff and new hires. + Collaborate with Talent & Culture team to conduct new hire orientation and training. + Facilitate regularly scheduled virtual “in-person” training opportunities for UMB staff and leaders. + Collaborate and coordinate with Talent & Culture team to organize and manage training calendar, LMS assignments, scheduling, logistics, reporting, and promotion of opportunities. + Maintain and audit pre-made and existing opportunities on relevant Training & Development SharePoint pages. + Conduct annual training & development program effectiveness and needs assessment. + Collaborate with leaders to identify current and future training opportunities (existing or by design). + Create annual training and development project plan with priorities. + Evaluate overall participation and satisfaction. + Maintain technical expertise and knowledge of best practices in online educational trends, changes and developments, and strategies. Recommend new approaches, modifications or changes to improve efficiency and/or effectiveness. + Oversee University and department annual compliance training administration, tracking, and reporting. + Maintain performance expectations of position. Complete other tasks as assigned. This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It’s not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. **Minimum Qualifications** Bachelor’s degree in a related area or equivalency (one year of education can be substituted for two years of related work experience). Demonstrated human relations and effective communication skills also required. Expertise in content research, instructional design and delivery methods and experience delivering training to high level leaders is strongly preferred. This position is not responsible for providing patient care. Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description. **Preferences** **An especially qualified candidate will also possess the following:** + 3 years’ experience creating structured and user-centric training programs, tailored to meet learners’ needs. + 2 years delivering interactive training to participants in a remote environment. + Strong written and oral communication. + Proficient in Microsoft 365 tools, particularly web-based applications including Teams and SharePoint. + Experience with Storyline, Adobe Creative Suite, or similar software for training delivery. + Demonstrates great time management and proactivity. + Relevant certification such as Certified Professional in Learning and Performance ( CPLP ), Certified Professional in Training Management ( CPTM ), or Certified Instructional Designer ( CID ). **Type** Benefited Staff **Special Instructions Summary** While UMB is a remote department and this role will be performed remotely, interested applicants should note the following: + This role is expected to work during UMB office hours which are Monday through Friday, 8am to 5pm Mountain Time. + The University of Utah is committed to providing jobs to individuals located in Utah, and sees remote roles like this as an opportunity to provide amazing employment opportunities to those living in remote areas of the state. As such, Utah-based applicants may be prioritized in the screening process. + At this time, the University of Utah is unable to employ individuals living in California, Colorado, New York, Oregon, or Washington. **Additional Information** The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules. This position may require the successful completion of a criminal background check and/or drug screen. The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients. All qualified individuals are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities. The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both. To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action ( OEO /AA). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at: https://www.utah.edu/nondiscrimination/ Online reports may be submitted at oeo.utah.edu https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.