Description We are looking for a highly organized and motivated Training Coordinator to join our team in Wall New Jersey. In this long-term contract position, you will play a pivotal role in facilitating training initiatives and providing coaching for seasonal benefit counselors. This is a hybrid role, offering a mix of remote work and on-site presence 2-3 days per week. Responsibilities: • Conduct instructor-led classroom sessions and individual training to enhance product knowledge and customer service skills for onboarding seasonal benefit counselors. • Assist call center and field enrollers by leading client knowledge transfers and coordinating testing processes. • Analyze learning management system reports to identify coaching opportunities and implement improvements. • Organize and lead both individual and group coaching sessions to ensure skill development. • Develop comprehensive Benefit Counselor Guides to support the onsite team in their roles. • Collaborate in the creation and management of e-learning modules within the Learning Management System. • Maintain clear communication with team members to ensure compliance with training standards. • Perform additional duties as assigned to support the training program's success. Requirements • Proficiency in delivering presentations using PowerPoint and creating engaging content. • Strong knowledge of Microsoft Office Suite, including Outlook, Teams, Word, Excel, and PowerPoint. • Familiarity with Learning Management Systems, including course building, assignment tracking, and reporting. • Experience in call center or customer service environments. • Background in health and life benefits, with understanding of benefit enrollment platforms such as Workday or Paycom. • Excellent communication skills with a focus on training and development. • Ability to manage multiple priorities and adapt to changing needs in a fast-paced environment. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .