Rockville, MD, 20851, USA
1 day ago
Training Content Developer
Job Description We are seeking a Facilities Management Systems Training Content Developer to join our FM Information Systems Instruction & Client Integration Team. The successful candidate will be joining the FM Tech Training Program Team, which is responsible for content creation and training delivery. This is a virtual position. The Facilities Management Systems Training Team supports software utilized within our Facilities Management accounts in North America.  This position is primarily focused on the development and improvement of training processes and materials, including user guides and e-learning. Training methods will include webinar, live group, eLearning and one-on-one training. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements Ability to learn, understand and explain complex technical processes to technical and non-technical people  Experience creating training materials used to deliver systems training to end users  Excellent technical writing skills to aid in the creation of training material  Excellent presentation, verbal and written communication skills  Experience with Facilities Management  Understanding of relational databases  Strong organizational and project management skills to manage multiple priorities  Ability to work effectively with all levels of an organization in a collaborative team environment and with minimum supervision.  Experience training software applications  Salesforce Field Service experience is a plus  EasyGenerator, Synthesia or other eLearning software Experience a plus  Advanced computer skills using Microsoft Office Suite and ability to learn new related software  Ability to adapt training style and/or method to convey material to various audiences null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.
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