Training Center Coordinator
Kelly Services
**Now Hiring: Training Center Coordinator**
**Location:** Farmington, CT
**Job Type:** Temporary (Contract)
**Pay Rate:** $20–$25/hour
We are currently seeking a **Training Center Coordinator** to join our team. This opportunity comes as we honor the retirement of a long-time team member after 20 years of dedicated service. We are looking for a candidate with **strong administrative skills** , particularly in **Learning Management Systems (LMS)** and **SAP** .
**Position Summary:**
The **Training Center Coordinator** ensures a smooth and professional experience for customers attending training sessions. This role serves as the key point of contact for customer training logistics, coordination, and support. It also includes **system administration responsibilities** in both our **LMS and SAP** , working closely with internal teams and global colleagues to support training operations and enhance the customer experience.
**Key Responsibilities:**
+ Track and manage customer training inquiries using a ticketing system, ensuring timely and professional follow-up.
+ Coordinate customer participation in the **Learning Management System (LMS)** across multiple training locations.
+ Assist customers by developing tailored learning plans to support their success with our equipment and systems.
+ Prepare training quotes and process related invoices in **SAPSAP Key User** for the department.
+ Troubleshoot and resolve LMS-related issues for both internal and external users.
+ Collaborate with global teams on LMS enhancements and updates to improve the user experience.
+ Maintain training center resources, ensuring materials, supplies, and refreshments are stocked and organized.
+ Greet and assist training participants, and handle incoming calls and general training inquiries.
+ Provide general administrative and organizational support to the Head of Technical Training & L&D.
**Qualifications:**
+ Experience in a **customer service** or **administrative support** role.
+ Proficiency in **Microsoft Word and Excel** .
+ Demonstrated experience managing or supporting a **Learning Management System (LMS)** .
+ **SAP experience strongly preferred** .
+ Excellent communication, organization, and follow-up skills.
+ Ability to manage multiple priorities with a focus on customer satisfaction.
+ Self-directed with a strong ability to work independently and collaboratively in a dynamic environment.
**Education:**
+ High School Diploma or equivalent required.
+ Associate degree in business administration or related field preferred.
If you’re a motivated professional with strong administrative skills and a passion for creating great customer training experiences, we’d love to hear from you.
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here (https://www.mykelly.com/help-support-working-with-kelly-us/#Benefits) for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
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About Kelly
Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.
Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.
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