About Hyatt Regency Oryx Doha:
Welcome to Hyatt Regency One of Hyatt's very first brands of hotels and resorts, Hyatt Regency brings people together and fosters connections at more than 175 Hyatt Regency hotels and resorts worldwide.
The alluringly modern Hyatt Regency Oryx Doha is conveniently located close to Hamad International Airport and just a few minutes away from the heart of the city, the palm-fringed Corniche, National Museum of Qatar and Doha’s business district. With its contemporary architecture and warm hospitality, the hotel creates the perfect ambience for business and leisure travelers through stress-free environment designed for productivity and peace of mind with the tools to stay connected and energized.
As part of signature experience through their Hyatt Regency journey, our guests are connected to regionally inspired dining experiences through a collection of award-winning restaurants serving delicacies that satisfy any palate. From the delectable range of tapas and fine premium beverages at The Cellar to the delicious Lebanese fare at Al Nafourah Garden and the international buffet at Choices, our FB outlets serve cuisine to suit all tastes and occasions.
About the role:
Training Development:
Identify training needs through assessments, feedback, and performance analysis.
Design and deliver training programs, workshops, and e-learning modules to enhance employee skills.
Develop onboarding programs for new hires to ensure smooth integration.
Maintain training records and monitor employee progress.
Evaluate the effectiveness of training through testing, feedback, and performance metrics.
Quality Assurance:
Establish and monitor quality standards in line with company policies and brand guidelines.
Conduct regular audits, evaluations, and mystery checks to measure service delivery.
Analyze performance data and identify gaps for improvement.
Develop corrective action plans to address service or process shortfalls.
Collaborate with department heads to ensure consistent implementation of standards.
People Communication:
Coach and mentor managers and supervisors on effective leadership and performance management.
Promote a culture of continuous learning and service excellence.
Provide regular reports and recommendations to senior management.
Skills Competencies:
Strong knowledge of training design, adult learning principles, and instructional methods.
Excellent communication, presentation, and facilitation skills.
Analytical mindset with the ability to interpret performance data.
Strong leadership and coaching abilities.
High attention to detail and commitment to service quality.
About Hyatt Regency Oryx Doha:
Welcome to Hyatt Regency One of Hyatt's very first brands of hotels and resorts, Hyatt Regency brings people together and fosters connections at more than 175 Hyatt Regency hotels and resorts worldwide.
The alluringly modern Hyatt Regency Oryx Doha is conveniently located close to Hamad International Airport and just a few minutes away from the heart of the city, the palm-fringed Corniche, National Museum of Qatar and Doha’s business district. With its contemporary architecture and warm hospitality, the hotel creates the perfect ambience for business and leisure travelers through stress-free environment designed for productivity and peace of mind with the tools to stay connected and energized.
As part of signature experience through their Hyatt Regency journey, our guests are connected to regionally inspired dining experiences through a collection of award-winning restaurants serving delicacies that satisfy any palate. From the delectable range of tapas and fine premium beverages at The Cellar to the delicious Lebanese fare at Al Nafourah Garden and the international buffet at Choices, our FB outlets serve cuisine to suit all tastes and occasions.
About the role:
Training Development:
Identify training needs through assessments, feedback, and performance analysis.
Design and deliver training programs, workshops, and e-learning modules to enhance employee skills.
Develop onboarding programs for new hires to ensure smooth integration.
Maintain training records and monitor employee progress.
Evaluate the effectiveness of training through testing, feedback, and performance metrics.
Quality Assurance:
Establish and monitor quality standards in line with company policies and brand guidelines.
Conduct regular audits, evaluations, and mystery checks to measure service delivery.
Analyze performance data and identify gaps for improvement.
Develop corrective action plans to address service or process shortfalls.
Collaborate with department heads to ensure consistent implementation of standards.
People Communication:
Coach and mentor managers and supervisors on effective leadership and performance management.
Promote a culture of continuous learning and service excellence.
Provide regular reports and recommendations to senior management.
Skills Competencies:
Strong knowledge of training design, adult learning principles, and instructional methods.
Excellent communication, presentation, and facilitation skills.
Analytical mindset with the ability to interpret performance data.
Strong leadership and coaching abilities.
High attention to detail and commitment to service quality.
What we are looking for:
At Hyatt, we care for people so they can be their best. The ideal candidate will the one for who Care comes from a place of empathy and authentic human connection, who cares by truly seeing people and getting to know them as unique individuals so they can design and deliver personal experiences.
Exceptional interpersonal skills showing care and the ability to connect, care for our guests and associates.
Proven International experience in Training and Quality in luxury hotel brands.
Relevant degree or diploma in Hospitality or Tourism management.
Desire to constantly learn, ambition to grow and lead.
What we are offering:
Competitive tax free salary and benefits
Opportunities for career growth within Hyatt
Discounted rooms at Hyatt worldwide
What we are looking for:
At Hyatt, we care for people so they can be their best. The ideal candidate will the one for who Care comes from a place of empathy and authentic human connection, who cares by truly seeing people and getting to know them as unique individuals so they can design and deliver personal experiences.
Exceptional interpersonal skills showing care and the ability to connect, care for our guests and associates.
Proven International experience in Training and Quality in luxury hotel brands.
Relevant degree or diploma in Hospitality or Tourism management.
Desire to constantly learn, ambition to grow and lead.
What we are offering:
Competitive tax free salary and benefits
Opportunities for career growth within Hyatt
Discounted rooms at Hyatt worldwide