Description

At Citizens, you will gain new experiences, create opportunities, think beyond your position and make an impact. As a Training and Change Management Specialist in Property and Procurement, you will provide training, reporting and insights to support key business leader initiatives. In collaboration with others,  will improve processes and offer recommendations to ensure colleagues have informative, relevant and inspirational training. You will consult with business partners and research trends to keep training and change management ideas fresh. 

Primary responsibilities include:

Change Management: Leading and managing change initiatives within the Property & Procurement department. This includes assessing the impact of changes, developing change management strategies, and ensuring smooth transitions.Training and Development: Designing and delivering training programs for Property & Procurement staff. This involves identifying training needs, creating training materials, and conducting workshops to enhance skills and knowledge.Stakeholder Engagement: Collaborating with various stakeholders, including suppliers, internal teams, and management, to ensure alignment and support for changes.Communication: Communicating changes and updates to the Property & Procurement team and other relevant parties. Ensuring clear and consistent messaging to facilitate understanding and acceptance.Monitoring and Evaluation: Tracking the progress of change initiatives and training programs. Evaluating their effectiveness and making necessary adjustments to achieve desired outcomes.Risk Management: Identifying and mitigating risks associated with changes. Developing contingency plans to address potential challenges.Documentation: Maintaining accurate records of change management activities and training sessions. Ensuring documentation is up-to-date and accessible.

Required Skills/Experience:

3 years of experience designing and delivering training for internal colleagues5 years experience of designing and executing change management in a large corporate environmentStrong visual, verbal and written communication skillsCustomer empathyTechnical Skills: Video editing, voice production, training needs analysis, instructional development, storytelling, project management, test feedbackEvaluation methods:  practical tests, portfolio review, project management scenarios, communication exercises, empathy scenarios and feedback analysis

Education

Bachelor's Degree preferred

Hours & Work Schedule

Hours per Week:  40 hrsWork Schedule:  8:00am - 5:00pm, Monday - Friday

Role is onsite in Johnston, RI.

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.