Position Overview

As the Training Administration & LMS Analyst, you play a critical role in enabling the effective delivery of global clinical and commercial training programs. You are responsible for maintaining and organizing training content across platforms – including Docebo, SharePoint, and internal repositories - while ensuring proper version control and documentation workflows are in place. You will also support LMS administration within Docebo, including content publishing, user management, and reporting. A critical part of this role involves generating and interpreting training data by curriculum phase to provide insights that inform program improvements and stakeholder decisions. You will also serve as the point person for building and maintaining the eLearning course library and other trainings within the respective software, ensuring consistent organization, accessibility, and alignment across all global training assets. In this cross-functional role, you’ll act as a central operational partner, enabling local and regional teams to deliver training efficiently and consistently.  

We’re looking for:

A highly organized planner who enables regional training teams for successful deliveryA proactive problem-solver and team player who anticipates training teams’ and logistical needs, and adapts quickly to changing requirements or market conditionsA strong communicator who collaborates seamlessly with trainers and internal stakeholdersA detail-focused professional who manages documentation, materials, and platforms with accuracy and accountability

Key Responsibilities

LMS and Content Administration (Docebo-Focused)

Administer the Docebo LMS for our specific courses and curricula by managing user enrollments, assigning learning plans, tracking progress, troubleshooting user issues.Generate, analyze, and interpret LMS usage and training completion reports by course, curriculum phase, and audience; present findings to internal stakeholders to inform training oversight, compliance tracking, and program improvements.Upload, publish, and archive training content in Docebo; maintain structured repositories (Docebo, SharePoint, and designated network folders) to ensure clinical and commercial training assets are easily accessible, current, and organized.Support documentation and version control workflows for global training materials, partnering with content owners to manage updates and ensure accurate records.Ensure training materials and resources are up-to-date, accessible, and properly versioned prior to training delivery.Create, maintain, and organize the eLearning course library and related digital platforms, ensuring content is accurately categorized, accessible to the right audiences, and aligned to training curricula.Act as the primary point of contact for training development tools and platforms (e.g., authoring tools, content repositories), supporting instructional designers and trainers in publishing, updating, and managing digital training content.

Training Administration and Cross-Functional Coordination

Coordinate scheduling, communications, and logistics for global training events in partnership with trainers and regional teams.Serve as a central point of contact for training logistics and administrative support.Liaise with commercial, clinical, and regional stakeholders to align training timelines, market-specific needs, and evolving strategies.Proactively monitor training administration, flag risks, and escalate issues to prevent disruptions to delivery.Provide regular updates on training status, logistics, and administrative milestones to global training leaders.

Education and Experience

Bachelor’s degree (preferred field of study in Business, Education, Human Resources, or a related field)1+ years of experience in training coordination, learning administration, or LMS administration1+ years hands-on experience with Docebo required, including content management, user administration, and reporting

Preferred

Experience in healthcare, life sciences, or commercial training administration

Skills and Competencies

Proficient in Docebo LMS, with the ability to upload and organize content, manage enrollments, assign learning plans, and generate reportsAbility to generate, analyze, and interpret training data to provide actionable insights and inform stakeholder decisionsStrong understanding of eLearning platforms and development tools, with the ability to maintain course libraries and ensure consistency across multiple systems (Docebo, SharePoint, authoring tools).Strong organizational and project management skills to coordinate global training schedules, logistics, and communications with accuracy and efficiencyStrong problem-solving and critical thinking skills to proactively manage issues and ensure smooth execution of live and asynchronous trainingClear and professional communication skills to collaborate with global trainers and manage training-related correspondenceHigh attention to detail in managing documentation, version control, and administrative workflowsFlexible and responsive in fast-paced environments, with the ability to adapt to changing priorities and training strategiesCollaborative and service-oriented mindset, enabling trainers to focus on delivery by managing backend system execution seamlessly

Physical Requirements
Travel requirements: Minimal business travel may be required

NOTE: This position is eligible for hybrid working arrangements and requires on-site work from an Insulet office at least three (3) days per week. #LI-Hybrid

Additional Information:

The US base salary range for this full-time position is $63,525.00 - $95,287.50. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position in the primary work location in the US. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your Talent Acquisition Specialist can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits.

Insulet Corporation (NASDAQ: PODD), headquartered in Massachusetts, is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod Insulin Management System provides a unique alternative to traditional insulin delivery methods. With its simple, wearable design, the tubeless disposable Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle. Insulet’s flagship innovation, the Omnipod 5 Automated Insulin Delivery System, integrates with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero fingersticks, and can be controlled by a compatible personal smartphone in the U.S. or by the Omnipod 5 Controller. Insulet also leverages the unique design of its Pod by tailoring its Omnipod technology platform for the delivery of non-insulin subcutaneous drugs across other therapeutic areas. For more information, please visit insulet.com and omnipod.com.

We are looking for highly motivated, performance-driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!

At Insulet Corporation all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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