Job Summary:
Strictly looking for people who are availble to start immediatly to facilitate a short term product and service training program to enhance the effectiveness of the client's workplace and their overall customer offering. 

Key Responsibilities and Deliverables:
Daily Operations
•Group product training of FSPs in-store on a specific product/service.
•Assisting with the compilation of weekly training reports
•Overseeing of compliance of data capturing for training on tracking platforms
•Weekly store auditing of staff and identification of improvement actions, both individual and collective, evaluating and measuring the effectiveness of training

Teamwork And Communication
•Build sound relationships with store staff and management for ongoing support
•Display sound teamwork in working closely with others to achieve shared goals
•Monitor and report on improvements in the quality of data captured
•Conducting assessments with the field force to gauge knowledge retention
•On-the-job training of other trainers in the region.
•Assist with arranging of training logistics (equipment, venues, resources etc) when necessary.