Zaventem, Flemish Brabant, Belgium
8 days ago
Trainer CRM EMEA

About Abbott:
Abbott is a global healthcare leader, dedicated to creating breakthrough science to improve people’s health. We are always looking towards the future, anticipating changes in medical science and technology. At Abbott, we are advancing the treatment of cardiovascular disease through innovative medical technologies, allowing people to restore their health and get on with their lives.

We are looking for a passionate and experienced CRM Trainer EMEA to join our team in Belgium. In this role, you will be responsible for developing and delivering clinical and technical training programs across the EMEA region. You will play a key role in supporting our Commercial Excellence & Education strategy, ensuring that both internal teams and healthcare professionals are equipped with the knowledge and skills to deliver outstanding care.

Role and Responsibilities

Develop and execute clinical and technical education programs tailored to the needs of field-based employees across EMEA

Design and deliver engaging training sessions in various formats: in-person, virtual, group-based, and one-on-one

Lead onboarding and certification programs for new hires to accelerate their integration and performance

Provide external training to healthcare professionals on Abbott CRM devices, ensuring safe and effective use

Collaborate with regional education managers, sales leaders, and marketing teams to align training with business priorities and product strategies

Support product launches by designing and executing targeted training programs that reflect local market dynamics

Create and maintain high-quality training materials, including presentations, manuals, e-learning modules, and certification tools

Embed sales training elements into clinical and technical curricula to support commercial effectiveness

Organize and manage training events, workshops, and webinars across the region

Act as a lead trainer and mentor, ensuring consistent delivery standards and supporting colleagues in the field

Monitor and report on training effectiveness using defined KPIs and feedback mechanisms

Maintain up-to-date knowledge of Abbott products, technologies, and industry trends, and translate this knowledge into impactful training

Ensure compliance with internal certification standards and regulatory requirements

Contribute to the continuous improvement of training programs by incorporating innovative methods and learner feedback

Foster strong relationships with internal stakeholders and external healthcare professionals to enhance training relevance and impact

Your Profile

University degree or equivalent experience

Minimum 3 years’ experience in a training-related role within a fast-paced, international environment

Proven experience designing and delivering clinical and technical training programs, both remotely and face-to-face

Experience in cardiology

Strong presentation and facilitation skills with the ability to motivate, teach, and inspire others

Self-starter with strong leadership qualities and a results-driven mindset

Excellent project management skills and attention to detail

Knowledge of LMS platforms, digital learning, and impact measurement is a plus

Prior sales or field experience is a strong asset

Fluent in English; additional languages are an advantage

Willingness to travel across EMEA

Collaborative and able to work effectively across geographies and functions

Ethical, with sound business acumen and critical judgment

Open-minded, positive, and adaptable to change

Naturally curious, eager to learn, and proactive

Strong interpersonal skills with the ability to build professional relationships across functions and levels

Resilient under pressure and able to meet tight deadlines

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