Job Responsibilities:
Major Responsibilities
Respond promptly to customer inquiries via email, phone, or ticketing system, and ensure timely resolution of reported problems.
Assist in the configuration, customization, and maintenance of the business applications.
Create and maintain documentation related to system configurations, troubleshooting procedures, and user guides.
Stay up to date with the latest features, enhancements, and best practices of implementation.
Participate in system testing, including regression testing, to ensure the stability and reliability of the business systems.
Knowledge and Education
Completion of an university or technical college degree/diploma in Finance & Accounting or Computer Science/IT recommended.
Work Experience
None or less than 1 year of work-related experience.
Skills and Competencies
Problem-solving skills, “hands-on” mentality.
Ability to interact and have a customer focused attitude.
Solid English skills including both spoken and written.
German language skills both spoken and written is of advantage.
Nice to have, knowledge in Finance & Accounting / general business processes (highly valued).
Work Environment
For dedicated and motivated employees, we offer an interesting and diversified job within a dynamic global team together with the individual and functional development in a professional environment of a global acting business. Fair treatment and a sense of responsibility towards employees are the principle of the Magna culture. We strive to offer an inspiring and motivating work environment.
No travel.
Additional Information
The annual remuneration package for this position is EUR 35.000,- with corresponding qualification (for Graz/Austria).
There is the possibility to also exercise these activities in our office in Belgrade (Serbia), by arrangement and subject to availability of internal resources.
This position is limited for a duration of 9 months, full time (38.5 hours for Graz, Austria OR 40 hours for Belgrade, Serbia).
Awareness, Unity, Empowerment:At Magna, we believe that a diverse workforce is critical to our success. That’s why we are proud to be an equal opportunity employer. We hire on the basis of experience and qualifications, and in consideration of job requirements, regardless of, in particular, color, ancestry, religion, gender, origin, sexual orientation, age, citizenship, marital status, disability or gender identity. Magna takes the privacy of your personal information seriously. We discourage you from sending applications via email to comply with GDPR requirements and your local Data Privacy Law.Worker Type:Fixed Term (Fixed Term)Group:Magna Corporate