Company Description

Work with Us. Change the World.

At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.

There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.

We're one global team driven by our common purpose to deliver a better world. Join us.

Job Description

AECOM has an immediate need for a Traffic Monitoring Operator to work onsite at the PennDOT facility located in Bridgeville, PA.  Traffic Monitoring Operators execute their responsibilities from a Traffic Management Center (TMC), located in Bridgeville, PA, a suburb of Pittsburgh.  

Traffic Monitoring Operators are responsible for monitoring, detecting, and reporting traffic incidents on Pittsburgh's roadways, and coordinating with response agencies to manage the clearance of traffic incidents. 

The primary responsibility of this position is to use intelligent transportation system devices to detect and verify incidents, coordinate a response, and communicate the impacts to stakeholders.  Once the Operator has confirmed a traffic incident and coordinated with the appropriate jurisdiction for response, the operator then distributes traveler information through a variety of communication platforms such as digital message signs, websites, social media, and media outlets. 

Traffic Monitoring Operators execute their responsibilities from a Traffic Management Center (TMC), located in Bridgeville, PA.  The environment is a technological hub for traffic operations, which uses a variety of different technologies for the purpose of enhancing safety and mobility. 

Responsibilities include, but may not be limited to, the following: 

Traffic Control Operators are responsible for monitoring, detecting, and reporting traffic incidents on Pittsburgh's roadways, and coordinating with response agencies to manage the clearance of traffic incidents.  The primary responsibility of this position is to use intelligent transportation system devices to detect and verify incidents, coordinate a response, and communicate the impacts to stakeholders.  Once the Operator has confirmed a traffic incident and coordinated with the appropriate jurisdiction for response, the operator then distributes traveler information through a variety of communication platforms such as digital message signs, websites, social media, and media outlets. 

Managing and logging traffic incidents in an advanced transportation management system softwareCoordinating and dispatching incident response crews to incidents in a safe, timely and efficient manner.Detecting, confirming, and tracking equipment failures affecting control room operations (e.g., central system, computers, CCTV cameras, digital message signs, etc.)Coordinating with local, regional, and statewide stakeholders on all control room activities by providing essential and timely incident information and statusInforming first responders of traffic related incidents involving injury and assisting with coordination of lane closures and diversion routes.Coordinating incidents (to include traffic signal system malfunctions) with local municipalities for resolution and information dissemination 

Work Conditions

May be subject to short or no-notice work assignments during emergency events100% onsite at Traffic Control Center in a controlled, indoor environment with dimmed lightingRotating shift schedule to include morning, afternoons, evenings, overnights, weekends and holidaysSignificant periods of sitting, CCTV camera viewing, and data entryHeavy volume of telephone, radio and computer usageClosely supervised shift schedule; monitored performance with routine evaluation

Qualifications

Minimum Requirements

High School Diploma plus noneValid US Driver’s License is required for this position. As a condition of employment, selected candidate must pass a Motor Vehicle Records review 

Preferred Qualifications

Associates Degree preferredPrior experience working in a fast paced, technology infused, environment

Additional InformationSponsorship is not available for this roleRelocation support is not available for this position

About AECOM 

AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. 

AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2024. Learn more at aecom.com. 

What makes AECOM a great place to work 

You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community—where you have the freedom to grow in a world of opportunity. 

As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.