Company Description

Team Mancuso Powersports is a group of six high-volume franchised motorsport dealerships in the Metro Houston area, including Harley-Davidson, Indian, Victory, and all of the metric brands   We employ enthusiastic, motivated people in Sales, Service, Parts, and Apparel.  We’re dedicated to guaranteeing our customers receive everything needed to “live the dream” on their new motorcycle, ATV, UTV, Trike, or Personal Watercraft. Our associates are happy to work here because:

We are committed to developing and promoting within the company.Our benefits are extremely competitive with Medical, Dental, Vision, HSA, 401k, and PTO.We encourage peer-to-peer teamwork and recognition.Special benefits to purchasing and leasing a car.Personal Automotive Concierge Service.

Job Description

The Traffic Manager is responsible for three primary areas: ensuring 100% Traffic Management Playbook compliance, owning in-store structure, and maintaining Sonic Powersports Brand target performance with all showroom, phone, and internet customer traffic.

They will work side-by-side with dealership teammates and the Brand Traffic Management Director to identify strengths and opportunities in each of the areas listed above. The traffic manager will assist the store in increasing overall traffic management performance, dealership sales, and profitability.

This position also works laterally with other dealership management personnel, with emphasis on New and Used Vehicle Operations. This is to bring a comprehensive analysis and well-rounded resource to the assigned departments.

The Traffic Manager will report directly to the Director of Sonic Powersports in alignment with their Traffic Management Director, and the respective dealership General Managers.

Duties and Responsibilities:

Maintains a thorough understanding of Traffic ManagementAssists the store in identifying and addressing low-performing areas in comparison to individual targets and objectivesPartners with TMDs and General Managers to implement action plans based on opportunities and hold teams accountable for achieving defined objectivesDrives standardization of traffic management processes at the department levelEffectively communicates traffic management changes and enhancements to all applicable department teammatesPartners with TMD and eLead support team to resolve issues and complete requestsOutline precise growth plans in the department to achieve goals, metrics, and awardsMystery shops our competitors weekly as well as our own departments to ensure lead performance is handled with precisionReview call performance daily through Car WarsInspect website (mobile and desktop), check for accuracy and quality (i.e., specials, photos etc.)Holds management and sales teammates accountable for achieving results and hitting targetsTrains, coaches, mentors, and develops teammates where needed

Qualifications

Requirements:

Minimum 2 years of automotive/powersports retailMinimum 2 years of training and development (store and/or corporate level)Able to set priorities, multi-task, achieve goals, and obtain buy-inAbility to identify opportunities and create action plans to improve sales performanceProficient in CDK/Lightspeed CRM (Elead)Exceptional communication skills, both written and verbalAbility to establish and maintain strong internal and external relationshipsStrong organizational and analytical skills, including planning strategy, problem-solving, and root cause identificationExperience in developing strategies and communicationExperience in group facilitation, coaching, and leading teamsMust be technology savvy and current on business trendsMust be adaptable to changeProficient in Microsoft Word, Excel, PowerPoint, and Outlook

 

Additional Information

It's time to make the most important move of your career.  From our cooperative team-based approach to our more than 1,000 internal advancements each year, it's easy to see the difference. When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.

All your information will be kept confidential according to EEO guidelines.