Purpose & Overall Relevance for the Organisation:

 

This role is responsible for maximising the profitability of the Retail Operations in South Africa by supporting the implementation of the adidas Retail strategy.

 

 

Key Responsibilities

 

Project Management

Coordination of assigned project work/global initiatives to ensure the delivery of project plans on time and within agreed objectives.  Project examples: NPS, CRM, Thinktime, House of Retail, Incentive programs, GROW Test these pilot projects when required Training of users Enhancement/optimization of initiatives and processes

 

Store Operations General Support

BPMs submissions support for the South Africa Store opening/closure/renovation process coordination Process optimisation via GSOM/DTC audit SSM maintenance Act as a single point of contact for retail initiatives and best practices for market and work closely with the trading and implementation for each excellence project Supporting expansion into new markets for roll out of retail standards and trainings for Thinktime, GSOM, etc Single point of contact for roll out of retail standards and trainings for Thinktime, GSOM, GROW in the market Train retail staff in the operation of tools and methods such as GSOM, GROW, Thinktime and other Global and market initiatives as directed by Global COE and Hub Retail Operations NPS & CRM: coordination and implementation of the key actions for the retail touchpoints. PR requisitions for Retail & Store development, including allocations and liaising with Finance & completing all GRV’s on Ariba Event arrangements including sample sale & DTC events where needed POPI compliance officer for Retail Uniform size curve compilation orders & call off Shopping bag orders & call offs

 

 

 

Lease administration

Compiling turnover reports for Landlords monthly and yearly. Assistance with lease reviews, including bank guarantees, FICA documents and DocuSign Liaison between, Legal, DTC Lead & Landlords Record keeping of all lease agreements & addendums. Actioning renewal & closure notices for stores.

 

 

 

SLT Support

Assistance with travel requests & expense claims Meeting & diary management ADHOC presentation requirements   Monthly & Quarterly update decks for SLT & DTC

 

 

 

KPIs

Net Sales/DCC market Retail Excellence: roll out and implementation of agreed projects with alignment of EM NPS & CRM score improvement

 

 

Key Relationships:

Local: Retail back office team Retail field team Marketing Activation Finance and Profit Protection & internal control HR Legal Finance Hub: DTC Excellence Team

 

 

Knowledge, Skills and Abilities

Advanced user of MS Office suite of products Fluent in English Excellent Coordination and communication skills High level of attention to details High level of Retail knowledge and experience

 

 

Requisite Education and Experience / Minimum Qualifications:

Relevant Qualification 3 years of relevant functional experience, ideally with direct Retail experience and exposure to project management/coordination Understanding of Retail, Finance, Control Industry experience in Sports/Fashion/FMCG