**Job Description** **Are You Ready to Make It Happen at Mondeléz Intemational?** **Join our Mission to Lead the Future of Snacking. Make It Possible.** At Mondelēz International, we are constantly evolving and striving to create snacking experiences that people love. We believe in empowering our teams and giving them the tools and support to make a difference. In this pivotal role, you will play an integral part in managing our Bill-To-Cash processes and leading a dynamic team that drives our customer service finance operations. **What You Will Do:** You will oversee and manage a team of 3-5 Trade Executives, ensuring smooth and efficient customer service finance operations. Your responsibilities will include credit management, handling customer disputes and deductions, and ensuring trade claims/invoice processing is executed flawlessly. Your key role will also involve developing and implementing strategies to reduce risk and increase operational efficiency. You will collaborate cross-functionally with sales, finance, and internal controls to drive positive outcomes, ensuring a reduction in customer queries through root cause analysis. Your leadership will have a direct impact on the business by overseeing the management of aged debt and preventing invalid claims. You will be working in a fast-paced, results-oriented environment where your skills in problem-solving and stakeholder management will be highly valued. You will also have the opportunity to grow and develop your team, providing ongoing training, mentoring, and coaching to ensure they excel in all aspects of their roles. The skills and knowledge you develop in this role will accelerate your career growth at Mondelēz International. **What You Will Bring:** **Management experience,** with the ability to lead, mentor, and inspire a small team of Trade Executives to achieve high performance and deliver against business goal. **Strong analytical, numerical, and logical reasoning skills** to thrive in a data-driven environment. Proven experience in **a fast-moving consumer goods (FMCG) or consumer packaged goods company** , with a deep understanding of **credit control** and **order-to-cash processes.** Previous **supervisory or managerial experience** , with a passion for coaching and developing a high-performing team. A **hands-on approach** with Microsoft Office applications, particularly Excel, to ensure you can dive into the data and make informed decisions. Experience in managing **challenging disputes** , communicating across multiple departments to minimize risk and increase operational efficiency. A commitment to **audit compliance** (SOX Controls) and meeting critical Service Level Agreements (SLA’s). **Why Join Us:** At Mondelēz International, you will work in an inclusive, supportive environment that offers room for personal and professional growth. As part of our team, you will have the opportunity to **shape the future of snacking** while developing valuable skills that will set you up for success in your career. **Take your career to the next level and help us make snacking a more delightful experience for millions around the world.** Apply today to become part of our team! **Relocation Support Available?** No Relocation support available **Business Unit Summary** **We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!** **_Our people make all the difference in our succes_** Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. **Excited to grow your career?** We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply! **IF YOU REQUIRE SUPPORT TO COMPLETE YOUR APPLICATION OR DURING THE INTERVIEW PROCESS, PLEASE CONTACT THE RECRUITER** **Job Type** Regular Credit & Collections Management (BTC) Customer Service & Logistics At Mondelēz International, our purpose is to empower people to snack right through offering the right snack, for the right moment, made the right way. That means delivering a broader range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about. We have a rich portfolio of strong brands – both global and local. Including many household names such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. We are proud to hold the number 1 position globally in biscuits, chocolate and candy as well as the No. 2 position in gum Our 80,000 Makers and Bakers are located in our operations in more than 80 countries and are working to sell our products in over 150 countries around the world. They are energized for growth and critical to us living our purpose and values. We are a diverse community that can make things happen, and happen fast. Join us and Make It An Opportunity! Mondelez Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance.