DIVE IN TO A NEW CAREER WITH LESLIE'S:

Leslie's Pool Supplies is the "World's Largest Retailer of Swimming Pool Supplies." With over 1,000+ retail stores in 39 states plus PRO, Service, E-Commerce, Production, and Distribution divisions, there are many career opportunities at Leslie's. With over 60 years of providing best-in-class products and solutions to our customers, there is nothing that we value more than the development and growth of our team. We strive to create a positive and fun atmosphere where our Team Members feel valued and are enthusiastic about the contributions they make to the success of Leslie's

Note: This position is based at our corporate office in Phoenix, AZ, and follows a hybrid work schedule. Remote work is not available for this role. Candidates must reside within commuting distance, as relocation assistance is not provided. Additionally, applicants must be authorized to work in the United States without the need for current or future employer-sponsored visa support.

This position is not open to agency submissions

Job Overview:

The Trade Business Partner is responsible for developing and delivering training programs that enhance the sales skills and product knowledge of the wholesale PRO Trade business to the Retail sales teams, ultimately driving business growth, customer relationships and customer service.  This role trains and develops store personnel in all required PRO trade training programs and establishes the expectation of providing excellent customer service and a great place to work through personal example and expectation.

Job Responsibilities and Performance Measures:

Conduct Training Sessions: Design (in collaboration with the training team) and deliver engaging training programs that cover various aspects of the Trade sales process, including product knowledge, sales techniques, and customer relationship management. Assess Training Needs: Collaborate with sales leadership to identify skill gaps and tailor training programs to address specific challenges faced by the sales team. Evaluate Effectiveness: Monitor and assess the performance of sales staff through feedback and performance metrics, making data-driven improvements to training programs as necessary. Develop Training Materials: Create comprehensive training materials, including manuals, presentations, and online resources, to facilitate ongoing learning and reinforcement of skills. Support Sales Strategies: Align training initiatives with the organization’s sales objectives to ensure that the sales team is well-prepared to meet customer needs and achieve sales targets. Achieves and surpasses assigned sales and margin quota. Measured on sales performance post training.

Organizational Alignment:

Enlists the support of all company resources that include, but are not limited to, implementation, service, safety, fleet, inventory, assets protection, sales and management resources as needed to support PRO Trade. Closely coordinates involvement with the operations teams (commercial service centers and/or retail stores). Ensures that the operations teams are aligned to ensure Trade customer satisfaction and problem resolution. Role may involve working in an office settings with options for remote work. Travel is required to support geographic training needs. (~50-75% of time)

Qualifications:

Bachelor’s degree preferred, but not required 5+ years of pool-related or combined experience in sales 3+ years of sales leadership of a team Customer service, inside sales, outside sales, or sales operations experience a plus Proven track record of building Trade customers book of business Strong customer & peer relationships Valid driver’s license

Leslie's provides a robust benefits package, including:

Comprehensive medical, pharmacy, dental, & vision plan options. Health savings account (with enrollment in the high deductible health plan option). Health & dependent care flexible spending accounts. Company-paid basic life and AD&D insurance. Voluntary supplemental life insurance. Company-paid short-term disability and voluntary long-term disability insurance. Pre-tax and Roth 401(k) with company match. Paid vacation, sick, and bereavement leave. Paid holidays, including a floating personal day. Employee assistance and wellness programs. Earned Wage access is available, allowing early access to a portion of your earned wages before payday. Product discounts at Leslie’s Retail stores.

Leslie’s recognizes a critical component to our continued success is our people. Leslie's is committed to developing and fostering a culture of diversity and inclusion within our company and the communities we serve. A key aspect of building a great team is valuing ideas from many viewpoints, which is why we place a priority on identifying and hiring talented individuals from all backgrounds and perspectives.