Technical Program Manager for Communications Domain will 

Work with the product and technology teams focused on the delivery pipeline.  Enjoy being of service to the teams and to the larger organization, with the leadership grounded in trust, transparency, and kindness.  Play a key role in ensuring a seamless planning, execution and delivery of functionality and data through a particular system (or systems), and tools.   Be responsible for organizing, driving, improving and accounting for insights into the technology we develop while building cross-functional relationships through stellar communication and collaboration.  Help project to stay on schedule, on spec and ultimately on an upward trajectory of success and growth.   Identify areas for process improvement and recommend solutions to optimize workflows.   Work closely with other stakeholders & teams across Ford Credit 

 

This position reports to Sr Software Engineering Manager of Communications Domain. 

 

Key Ford Credit TSP Organization Facts 

Over 1,000 global team members  Spread across 8 locations: USA, Argentina, Brazil, United Kingdom, Spain, Germany, India, and China  Good public speaking and presentation skills.  Interpersonal skills and ability to interact and work with staff at all levels.  Excellent written and verbal communication skills.  Should have Engineering acumen  Ability to work independently and in a team environment.  Ability to pay attention to details and be organized.  Ability to project professionalism over the phone and in person.  Ability to handle multiple tasks in a fast-paced environment.  Commitment to “internal client” and customer service principles.  Willingness to take initiative and to follow through on projects.  Excellent time management skills, with the ability to prioritize and multitask, and work under shifting deadlines in a fast-paced environment  Ability to work collaboratively and navigate complex decision making in a rapidly changing environment 

 

Required Work Experience: 

Bachelor’s Degree in Computer Science, Computer Engineering, or a related field  6+ years of experience serving as Technical Program Manager in planning and delivering software solutions, such as packaged applications, underlying transactional systems, and integrating disparate systems  2+ experience required for any cloud environments (GCP, AWS or Azure)  Good Knowledge of Communications platforms.    SAFe or relevant certifications  Formulates, organizes and monitors inter-connected domains across the program  Coach team members in self-management and cross-functionality  Help the team focus on creating high-value increments that meet the definition of done.   Conduct and facilitate all agile ceremonies and deliver artifacts for reports on team and project progress  Ensure teams meet sprint commitments and release milestones  Remove impediments that stand in the way of team productivity and performance  Create and maintain a clear line of communication with Product Managers, Delivery Leaders, QE and stakeholders to effectively communicate risks and issues   Help Product Managers formulate techniques for effective product goal definition and backlog management    Assist the Product Manager with prioritizing the product backlog to yield maximized value  Help the team understand the need for clear and concise backlog items  Develop the trust of engineering and QE team members and drive delivery and execution  Help the team to understand and follow the goals, scope of work and product domain  Contributes to Agile Center of Excellence  Helps individuals on the team follow the Scrum framework without being dogmatic  Maintains a repository of the templates, best practices, performance to budget (time and dollars) and lessons learned from previous projects to ensure success is replicated and failure is avoided.   Collaborate with other Technical Program Managers and Release Train Engineers in championing an Agile mindset within the organization