Why Work For Us? + Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position + 401k Matching – $1 for $1 company match up to 6% of eligible earnings per pay period + Benefits – Medical, Dental, Vision, wellness program and more! + Paid Holidays + Paid Time Off – Team Members accrue paid time off monthly. Depending on position, an additional 24 hours per year are earmarked for volunteer activities. + Collaborative Environment – AAA will value your contribution to providing exceptional service to our members + Free AAA Classic Membership + AAA Product Discounts + Tuition Reimbursement Program . Essential Functions • Driving and operating a service vehicle (i.e. loading/towing vehicles, flat tire changes, lock-out, fuel delivery services, etc.)• On-scene time interacting with customer/establishing rapport, building relationships, trust and problem solving• Utilizing on-board computer, radio communications, and mapping systems• Completion of daily paperwork (i.e. call-logs, battery invoices, cash receipts, etc.)• Inspecting and submitting maintenance reports of company vehicles for safe and efficient operation• Education and training. I.E.: AAA Compliance Training, RPST,TSAAC, Lock-out, PSP, Battery Service TrainingKnowledge/Skills/Abilities • Ability to learn new skills through training• Ability to drive a manual/automatic shift vehicle• Ability to ride a bicycle at a skilled level.• Customer service skills and the ability to interact with a wide-range of people• Basic math skills• Ability to communicate effectively and a strong command of the English language• Basic automotive knowledge• Basic computer knowledge• Bilingual communication skillsEducation & Experience / Licenses & Certification/Requirements • Must possess a valid driver’s license with a safe driving record• High School Diploma or GED equivalent• 6 – 7 years’ Experience operating a motor vehicle with a valid driver's license• Vocational technical automotive training/certification or equivalent experience (preferred)• ASE (Automotive Service Excellence) certification(preferred)Work Environment/Physical Requirements • Works outdoors at vehicle sites when servicing vehicles. Lifting and carrying tires and parts, weighing up to 50 pounds, several times a day;• Bending, kneeling and stooping as required for service calls. Works in all weather and all traffic conditions. Vehicle recovery sites may be wet, messy, and hazardous. - $22.00 hourly pay with potential to make up to an additional $1,400 per month with quality and productivity incentives