Must be from an Insurance Carrier settling total losses and handling salvage. Completing Total Loss valuations is a plus.
As a Total Loss Settlement Adjuster at Snapsheet, you are highly competitive and motivated by constant improvement. You are an effective communicator, whether you are emailing a request to your peer, talking with a body shop, lienholder or a carrier customer. You love working in an ever-evolving environment where openness to feedback and the ability to adapt is highly valued. You are a strong problem solver, identifying and resolving the day-to-day challenges involved in auto claims handling, specifically understanding total loss evaluations, settlements with carrier customers, salvage regulations and state compliance, as well as solving more complex problems. You want to work for a company where you can make a real impact and do it all from the comfort of your home office! Not licensed? We will license you prior to starting.
Is this you? Keep reading for more detail.
Responsibilities as a Total Loss Settlement Adjuster:
Settle Total Loss claims with owners and lienholdersSecure vehicle releases, negotiate release fees, and relocate salvageMitigate expenses for storage, rental, etc, within state complianceProcess associated paperwork to transfer title and secure salvage returnsIssue settlement payments to owners and lienholdersMaintain working understanding of estimatics, policy and carrier guidelines, state and regional regulatory compliance and laws. Maintain working understanding of Actual Cash Value. Candidates should be able to confidently speak to options, condition ratings, unrelated prior damage, refurbishments, comparable vehicles and market availability to negotiate settlement agreementUtilize internal training tools and external resources to clearly document every claim with high attention to detailMaintain documentation of all interactions with internal and external customers or sourcesWork effectively with repair facilities, rental agencies and salvage yards while maintaining a positive and professional demeanorManage and maintain virtual relationships with teammates, managers, and directors while working remotely from homeQualifications:
Must be currently completing total loss settlements with an insurance carrierMust have a working understanding or background in estimating and evaluating total lossesThorough understanding of UPD estimates, parts costs, total loss classification, and fraud detection2-5 years of Auto Total Loss Settlement experience in the Insurance IndustryExtensive knowledge of Automobile Total Loss Conditioning and Optioning processesThorough understanding of automobile terminology and vehicle construction.Working experience of estimating platforms: Mitchell UltraMate, CCC One and/or AudatexExcellent verbal and written communication skillsDetail-oriented and organized, with a commitment to delivering accurate and timely resultsExcellent negotiation and communication skills to interact with customers, shops and vendors remotelyTeam player with positive attitude and ability to work well with othersAbility to work independently and manage time efficiently in a virtual work environmentBenefits & Perks:
Work from homeCompetitive compensationCompany training provided to expand your estimating skillset Ability to write claims for multiple carriers and vehicle types Growth and advancement opportunities with promotion opportunities quarterly Generous Paid Time Off Policy 4% match on our 401KMedical, dental, and vision coverage#LI-Remote
Snapsheet is an equal opportunity employer.