Job Description Unified Comms Spec Mid, Jr 75% Travel Required Jr 1-3yrs EXP Mid 3-5yrs EXP $95k / $45.67  Core Responsibility:  Site surveys  Identifying equipment needed for deployment  Update trackers as required for proper configuration and installations  Installation, test, document, and training of newly installed solution  monitor and troubleshoot EVoIP systems  identifying potential problems and responding quickly to mitigate any impact on system performance Secondary Responsibility:  Assist with inventory tracking  Assist with O&M Primary Produce Knowledge: Avaya, Microsoft TAC, Power BI Field Tech T&M O&M $118,650 / $57.04 Core Responsibility:  Provide on-site support when requested  Provide Smart hands when needed  Provide SME to complete the task. Secondary Responsibility:  N/A Primary Product Knowledge: Avaya SME- Communication Manager Avaya Aura Messaging, System Manager, Session manager Telecom Analyst Jr $95k / $45.67 Core responsibilities:  Accept inventory deliveries  Prepares and ships equipment for deployments  Provides cut sheets for equipment needed for each site  Manages and oversees all aspects of voice invoices - track work, voice circuit cancellations, invoices and payments  Deployment and O&M support RELATED TEHCNICAL SKILLS Avaya network hardware, Cisco voice & network equipment, Sangoma voice gateways Unified Comms Analyst Sr (Telecom Tech Sr) $140k / $67.30 Core Responsibility:  Building, troubleshooting and running configuration files before, during, and after Teams phone deployments.  Engineering support during deployment- design and deployment of architecture,  ensuring that all systems are integrated  Troubleshooting issues during testing  Managing the Windows Domain environment,  Oversee backup systems  Managing log collection for systems Secondary Responsibility:  Support migration of systems  Provide Install & O&M support to Legacy solution, Provide O&M support to connected EVOIP sites.  Building, testing and training on Auto attendants, Call queues, call forwarding.  generating cutsheet from Teams deployment tracker. Primary Product Knowledge: Communication Manager Avaya Aura Messaging, System Manager, Session manager, Cisco, Sangoma, DHCP, Avaya Certificates, Power BI, Microsoft TAC, Windows Adm, Linux OS, VCenter and VMware. NAS Storage Systems, Operation Manager (OpMgr), Eventlog Analyzer, Syslog Backup Systems We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. 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Skills and Requirements Unified Comms Spec Mid, Jr 75% Travel Required Jr 1-3yrs EXP Mid 3-5yrs EXP $95k / $45.67  Core Responsibility:  Site surveys  Identifying equipment needed for deployment  Update trackers as required for proper configuration and installations  Installation, test, document, and training of newly installed solution  monitor and troubleshoot EVoIP systems  identifying potential problems and responding quickly to mitigate any impact on system performance Secondary Responsibility:  Assist with inventory tracking  Assist with O&M Primary Produce Knowledge: Avaya, Microsoft TAC, Power BI Field Tech T&M O&M $118,650 / $57.04 Core Responsibility:  Provide on-site support when requested  Provide Smart hands when needed  Provide SME to complete the task. Secondary Responsibility:  N/A Primary Product Knowledge: Avaya SME- Communication Manager Avaya Aura Messaging, System Manager, Session manager Telecom Analyst Jr $95k / $45.67 Core responsibilities:  Accept inventory deliveries  Prepares and ships equipment for deployments  Provides cut sheets for equipment needed for each site  Manages and oversees all aspects of voice invoices - track work, voice circuit cancellations, invoices and payments  Deployment and O&M support RELATED TEHCNICAL SKILLS Avaya network hardware, Cisco voice & network equipment, Sangoma voice gateways Unified Comms Analyst Sr (Telecom Tech Sr) $140k / $67.30 Core Responsibility:  Building, troubleshooting and running configuration files before, during, and after Teams phone deployments.  Engineering support during deployment- design and deployment of architecture,  ensuring that all systems are integrated  Troubleshooting issues during testing  Managing the Windows Domain environment,  Oversee backup systems  Managing log collection for systems Secondary Responsibility:  Support migration of systems  Provide Install & O&M support to Legacy solution, Provide O&M support to connected EVOIP sites.  Building, testing and training on Auto attendants, Call queues, call forwarding.  generating cutsheet from Teams deployment tracker. Primary Product Knowledge: Communication Manager Avaya Aura Messaging, System Manager, Session manager, Cisco, Sangoma, DHCP, Avaya Certificates, Power BI, Microsoft TAC, Windows Adm, Linux OS, VCenter and VMware. NAS Storage Systems, Operation Manager (OpMgr), Eventlog Analyzer, Syslog Backup Systems null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.