Markham, ON, L3R 4M9, CAN
1 day ago
TLS Alliance Brand Specialist
**Introduction** At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk. **Your role and responsibilities** A TLS Alliance Brand Specialist focuses on expanding the IBM's business opportunities and building strategic partnerships. * Your responsibilities may include identifying new markets and potential clients, negotiating, and closing deals, and managing relationships with key stakeholders. Work closely with the sales, marketing, and product teams to develop strategies for growth and innovation. You play a pivotal role in driving signing and revenue growth and achieving the TLS's business objectives. * Responsible for selling IBM Technology Lifecycle Services primarily around Multi-Vendor Services and Labor Based Service offerings directly to customers. Conditions for success include the ability to coordinate, lead and structure technology support solutions and services with multiple stakeholders across IBM, OEMs, and Clients that deliver outcomes aligned to their business agenda and priorities. * This role requires an understanding of navigating within the client’s ecosystem including an extensive, established network of relationships and proven track record of consultative solution selling to identify, qualify and advance opportunities. * As well, you are responsible to assist with the team opportunity growth plays (across Alliances platforms) for business development and opportunity identification. Lastly, you will take part and be a part of the broader TLS sales team assisting with RFP/RFI, and associated sales type activities to focus on continue growth for the business. * You must maintain in-depth skills in the specialty offerings which include maintenance services on Multi-vendor (MVS) services, hardware maintenance, networking, and third-party SW support. * You are responsible for closing the sale and winning the customer's satisfaction with the engagement and the offerings. * You will be required to work directly with all levels of the designated IBM account team, across all brands within IBM, as well as build strong working relationships with all buying personas within the assigned customer base. * You must maintain in-depth skills in the specialty offerings which include maintenance services on Multi-vendor (MVS) services, hardware maintenance, networking, and third-party SW support. * You are responsible for closing the sale and winning the customer's satisfaction with the engagement and the offerings. * You will be required to work directly with all levels of the designated IBM account team, across all brands within IBM, as well as build strong working relationships with all buying personas within the assigned customer base. **Required technical and professional expertise** * Professional Expertise in contract execution * Must understand the MVS offerings, along with a high internal drive, passion and client centric mindset who thrives in a dynamic working environment. * Technical understanding of the MVS OEM equipment especially EOL, EOSL equipment is preferred, but not necessary * Good understanding of sales processes is preferred but, not necessary * Ability to problem solve * Ability to multi-task * Ability to build key customer relationship and comfortable to talk to c-level types. **Preferred technical and professional experience** Professional Expertise in contract execution with 2-3 year of experience preferred. IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
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