Dallas, TX, USA
8 days ago
Title & Registration Specialist I
Dealership:L0637 South Central Finance Center

Lithia & Driveway - Dallas APC

Lithia & Driveway (NYSE: LAD) is the largest automotive retailer in the U.S. and was named a 2022 Oregonian Top Workplaces award winner.

We are one of the fastest-growing companies on the Fortune 500 (#140 for 2024). With over 330+ dealerships worldwide representing over 50 brands in 3 countries!

Experienced Title and Registration Specialist Needed!

80 Hours of PTO front loaded on day 1Schedule: Monday - Friday, 8am-5pm (flexible)Great benefits and career opportunitiesPay: $20 - $25/hr. (DOE)Location: 14900 Landmark Blvd, Addison, TX. 75254

Title and Registration Specialist I

The Title and Registration (T&R) Specialist I is an individual contributor who is responsible for coordinating customer vehicle purchases for any LAD business channel ensuring all purchase and DMV paperwork is accurate and processed timely for either the purchase or sale of vehicles.

Responsibilities (NOTE:  In some instances, depending on assigned work function, job duties may emphasize certain elements more than others.)

Print, review, and analyze inbound purchase of a vehicle’s consumer title and registration documents and verify accuracy and then upload/submit required paperwork with the appropriate government agencies to complete the purchase of the vehicleResearch and resolve vehicles on hand without a title that have aged beyond fifteen (15) calendar days for deals as assigned primarily for administrative issues and occasionally more complex issuesPrint, review, and analyze outbound sale of a vehicle’s contract paperwork for accuracy and then upload/submit required paperwork with the appropriate government agencies to complete the vehicle purchaseResearch and resolve sold vehicles without a title that have aged beyond thirty (30) calendar days for deals as assigned primarily for administrative issues and occasionally more complex issuesBe comfortable working directly with customers when needed to resolve registration/title issuesHave effective strategies to diagnose and resolve issues in a timely mannerCommunicate effectively with customers through chat, phone, and CRM/emailAnswer Customer questions regarding the Purchase paperworkBe comfortable working directly with government personnel when needed to resolve registration/title issues

Skills and Qualifications

1+ years of experience working in a vehicle dealership and/or processing vehicle registration paperwork requiredwebDEALER experience requiredCDK experience preferred but not requiredAbility to quickly assimilate to the needs of the role, while demonstrating the ability to work independentlyStrong attention to detailExcellent communication skillsTime managementCritical thinking

Competencies

Does the right thing, takes action and adapts to changeSelf-motivates, believes in accountability, focuses on results, makes plans and follows throughBelieves in humility, shares best practices, desires to keep learning, measures performance and adapts to improve resultsThrives on a team, stays positive, lives our values

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