Temecula, CA, USA
2 days ago
Title and Registration Specialist I
Dealership:L0605 Southwest Finance Center

Lithia and Driveway - Temecula APC

We're Hiring! Experienced Title and Registration Specialist needed!

80 Hours of PTO front loaded on day 1

Schedule: Monday - Friday, 8am-5pm (flexible)

Great benefits and career opportunities

Starting Pay: $27.00 - $29.00/hr. + DOE

Location: 26755 Ynez Road, Temecula, California 92591

Lithia & Driveway (NYSE: LAD) is the largest automotive retailer in the U.S. and was named a 2024 Oregonian Top Workplaces award winner.

We are one of the fastest-growing companies on the Fortune 500 (#124 for 2025). With over 450+ dealerships worldwide representing over 50 brands in 3 countries!

Title and Registration Specialist

The Title and Registration (T&R) Specialist is an individual contributor who is responsible for coordinating customer vehicle purchases for any LAD business channel ensuring all purchase and DMV paperwork is accurate and processed timely for either the purchase or sale of vehicles.

The T&R Specialist I generally will report to either a Title and Registration Supervisor or Accounting Supervisor.

Responsibilities (NOTE:  In some instances, depending on assigned work function, job duties may emphasize certain elements more than others.)

Print, review, and analyze inbound purchase of a vehicle’s consumer title and registration documents and verify accuracy and then upload/submit required paperwork with the appropriate government agencies to complete the purchase of the vehicleResearch and resolve vehicles on hand without a title that have aged beyond fifteen (15) calendar days for deals as assigned primarily for administrative issues and occasionally more complex issuesPrint, review, and analyze outbound sale of a vehicle’s contract paperwork for accuracy and then upload/submit required paperwork with the appropriate government agencies to complete the vehicle purchaseResearch and resolve sold vehicles without a title that have aged beyond thirty (30) calendar days for deals as assigned primarily for administrative issues and occasionally more complex issuesBe comfortable working directly with customers when needed to resolve registration/title issuesHave effective strategies to diagnose and resolve issues in a timely mannerCommunicate effectively with customers through chat, phone, and CRM/emailAnswer Customer questions regarding the Purchase paperworkFollow-up with appropriate LAD personnel on any issues that need correction during purchase or saleMeet performance standards of accuracy, timeliness, cure rates, and efficiency as established by the CompanyAdditional work and tasks as needed

Skills and Qualifications

Experience titling a vehicle is requiredDealership experience is ideal, but not requiredCDK experience is a plus, but not requiredAbility to work independently and with a teamStrong attention to detailExcellent communication skillsTime managementActive listening skillsCritical thinkingIncreased ability to quickly assimilate to the needs of the role, while demonstrating the ability to work independently

Competencies

Does the right thing, takes action and adapts to change

Self-motivates, believes in accountability, focuses on results, makes plans and follows through

Believes in humility, shares best practices, desires to keep learning, measures performance and adapts to improve results

Thrives on a team, stays positive, lives our values

We offer best in class industry benefits:

Competitive pay

Medical, Dental and Vision Plans

Paid Holidays & PTO

Short and Long-Term Disability

Paid Life Insurance

401(k) Retirement Plan

Employee Stock Purchase Plan

Lithia Learning Center

Vehicle Purchase Discounts

Wellness Programs

High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. 

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