We're Hiring! Experienced Title and Registration Specialist needed!
80 Hours of PTO front loaded on day 1
Schedule: Monday - Friday, 8am-5pm (flexible)
Great benefits and career opportunities
Starting Pay: $27.00 - $29.00/hr. + DOE
Location: 26755 Ynez Road, Temecula, California 92591
Lithia & Driveway (NYSE: LAD) is the largest automotive retailer in the U.S. and was named a 2024 Oregonian Top Workplaces award winner.
We are one of the fastest-growing companies on the Fortune 500 (#124 for 2025). With over 450+ dealerships worldwide representing over 50 brands in 3 countries!
Title and Registration SpecialistThe Title and Registration (T&R) Specialist is an individual contributor who is responsible for coordinating customer vehicle purchases for any LAD business channel ensuring all purchase and DMV paperwork is accurate and processed timely for either the purchase or sale of vehicles.
The T&R Specialist I generally will report to either a Title and Registration Supervisor or Accounting Supervisor.
Responsibilities (NOTE: In some instances, depending on assigned work function, job duties may emphasize certain elements more than others.)
Print, review, and analyze inbound purchase of a vehicle’s consumer title and registration documents and verify accuracy and then upload/submit required paperwork with the appropriate government agencies to complete the purchase of the vehicleResearch and resolve vehicles on hand without a title that have aged beyond fifteen (15) calendar days for deals as assigned primarily for administrative issues and occasionally more complex issuesPrint, review, and analyze outbound sale of a vehicle’s contract paperwork for accuracy and then upload/submit required paperwork with the appropriate government agencies to complete the vehicle purchaseResearch and resolve sold vehicles without a title that have aged beyond thirty (30) calendar days for deals as assigned primarily for administrative issues and occasionally more complex issuesBe comfortable working directly with customers when needed to resolve registration/title issuesHave effective strategies to diagnose and resolve issues in a timely mannerCommunicate effectively with customers through chat, phone, and CRM/emailAnswer Customer questions regarding the Purchase paperworkFollow-up with appropriate LAD personnel on any issues that need correction during purchase or saleMeet performance standards of accuracy, timeliness, cure rates, and efficiency as established by the CompanyAdditional work and tasks as neededSkills and Qualifications
Experience titling a vehicle is requiredDealership experience is ideal, but not requiredCDK experience is a plus, but not requiredAbility to work independently and with a teamStrong attention to detailExcellent communication skillsTime managementActive listening skillsCritical thinkingIncreased ability to quickly assimilate to the needs of the role, while demonstrating the ability to work independentlyCompetencies
Does the right thing, takes action and adapts to change
Self-motivates, believes in accountability, focuses on results, makes plans and follows through
Believes in humility, shares best practices, desires to keep learning, measures performance and adapts to improve results
Thrives on a team, stays positive, lives our values
We offer best in class industry benefits:
Competitive pay
Medical, Dental and Vision Plans
Paid Holidays & PTO
Short and Long-Term Disability
Paid Life Insurance
401(k) Retirement Plan
Employee Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase Discounts
Wellness Programs
High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.