Job Summary

The Solution Engineer (SE) collaborates closely with client executives to align NetApp's technical strategy with the customer's long-term vision and goals. The SE addresses business and IT challenges by providing uniquely differentiated solutions. This role involves engaging with a wide range of customer stakeholders and leveraging the appropriate NetApp team and expertise in solutions, products, ecosystems, and industry knowledge.

Job Responsibilities Actively engages with multiple stakeholders to understand the customer's business, challenges, opportunities, and imperatives. Utilizes deep customer knowledge to deliver a technical strategy and differentiated solutions to a broad spectrum of account stakeholders. Comprehends the customer's use cases, applications, and the perceived value of NetApp solutions. Maintains and expands the customer stakeholder base, managing key customer relationships. Develops and manages key relationships with alliance or reseller partners. Coordinates a wide range of NetApp and partner resources to develop and execute the technical strategy. Identifies growth opportunities beyond the existing customer base, workloads, and products. Continuously enhances industry, solution, and technical knowledge to increase relevance and presence in accounts. Refines soft skills and practices behaviors that enhance effectiveness and set high customer expectations. Increases NetApp revenue within aligned accounts, maximizing the share of wallet. Manages a portfolio that reflects NetApp's complete opportunities. Demonstrates a deep understanding of the customer's technical landscape and challenges. Education At least 5 years of relevant experience. Technical expertise: Comprehensive knowledge of Storage technologies, partner offerings, and the competitive landscape from a customer business perspective. Results-driven: Demonstrates customer obsession and technical authority to win opportunities with appropriate workload specialist engagement. Communication and planning: Functions as a key member of the account team, engaging with customers and partners. Business acumen: Maps value propositions to customer requirements. Leadership: Provides technical leadership in team selling environments. Ownership: Manages the technical relationship with the customer at the executive level. Knowledge of the commercial space in Indonesia is a plus. Ability to conduct proof of concept demonstrations. Willingness to travel throughout Indonesia.