Las Vegas, Nevada

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

As a Ticket Office Representative, you’ll be the go-to source for unforgettable experiences!  You will perform a variety of duties that includes, ticket sales for all properties, internal shows, events, exhibits, and attractions.  In this role you are tasked with delivering outstanding guest service, surpassing guest expectations, managing cash transactions, and handling service recovery situations proficiently.

THE STARTING RATE:  $16.00 / Per Hour

THE DAY-TO-DAY:

Sell tickets, upsell, cross-sell, and process ticket orders and will call for shows, events, exhibits, and attractions at all properties, providing prompt and courteous service to all guestsUse and balance a cash drawer, handling ticket sales with various forms of paymentAnswer guest questions with accurate information about property facilities and servicesVerify tickets before entry into exhibits and eventsAnswer multi-line phones using proper etiquette

IDEAL CANDIDATE:

Must be 18 years of age or olderMust be able to work various shifts, including weekends and all holidaysSix (6) months prior experience with customer service and cash handlingPrior Box Office, Theater and Ticketing System experience preferredDetail oriented, takes initiative, flexible and able to multi-taskExceptional customer service and interpersonal skills to communicate effectively with all stakeholders

THE PERKS & BENEFITS:

Free meals in our Luxor employee dining roomFree parking on and off-shift at all MGM Resorts propertiesHealth & Income Protection benefits (for eligible employees)Professional and personal development opportunities through employee programs and network groupsWellness incentive programs to help you stay healthy physically and mentallyAccess to company hotel, food and beverage, retail, and entertainment discounts

VIEW JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=11975

Are you ready to JOIN THE SHOW? Apply today!