Omni Mount Washington Resort & Spa
As grand as the history behind it, the Omni Mount Washington Resort & Spa, located in Bretton Woods, New Hampshire, is gracious in ambiance and generous in amenities. A favorite New England retreat of presidents, poets and celebrities, the hotel delights every sense with enchanting music, refined dining and luxurious décor.
Omni Mount Washington Resort & Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. The Omni Mount Washington Resort & Spa is committed to serve our associates and nurture their growth. We embody a culture of respect, gratitude and empowerment each day. If you are a friendly, motivated person, with a passion to serve others, the Omni Mount Washington Resort & Spa may be your perfect match.
Join our team and earn a free ski pass at Bretton Woods!!
*Now hiring for November 2025*
Free ski pass at Bretton Woods for new Associates and eligible household members. Discounted lift tickets for friends and family25% off resort amenities including retail, food, spa, etc.Travel discounts to other Omni locations, theme parks, preferred access tickets, national retailer discountsFree golf during the summer season401(k) Retirement Plan matching, pre-tax health savings, flexible spending accounts, tuition reimbursements, pet insurance, preferred access tickets, etcExcellent training and professional developmentFull-time positions eligible for full benefits package including Medical, Dental, Vision, telemedicine, EAP, ST & LT disabilityLeadership development programs, diversity and inclusion programs, work life balanceRefer a friend and earn up to $500 ResponsibilitiesHire, train and supervise team of ticket checkers who monitor RFID gate access and ensure that all guests have a valid ticket or season pass.Generate weekly schedule of ticket checkers to provide coverage at all base area lifts for scanning and crowd control.Monitor and maintain RFID gate functions.Monitor ticket scans throughout the day to ensure consistency and effectiveness.Work closely with ticketing department to ensure all tickets are scanning correctly and making the necessary adjustments when needed.Supervise ticket checkers to ensure effective monitoring of gate access to prevent fraud.Work with ticketing office to hot list/deactivate fraudulent tickets.Provide support to ticket checkers during a difficult guest encounter.Set up an incentive program for ticket checkers to find fraudulent use of tickets and passes.
Qualifications Strong supervisory and managerial skills required.Knowledge of computer programs like Microsoft Word and Excel. Ability to learn new computer programs to assist in scheduling and payroll like Kronos and On Track.Strong guest service skills in order to effectively manage guest interactions during potential fraud encounters. Strong communication skills presented with a positive and friendly manner.Ability to create a team environment and maintain positive attitudesWinter schedule - 5/6 days per week. Weekends required 45-50 hours a week Options Apply for this job onlineApplyShareRefer this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQs
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