Job Description

The Manager, Third Party Risk will report to the Director, Third Party Risk and be responsible for assisting in the delivery of a comprehensive Third-Party Risk Management program across Manulife. The manager role will be part of the second line of defense and will actively contribute to and participate in the global intake process of third parties.

Key Responsibilities:

Assist in developing and maintaining the global Third-Party Risk Management Framework and related processes under the Director's guidance.

Oversee and challenge third-party contract reviews and compliance to mitigate risks.

Ensure alignment of third-party agreements with risk policies and standards.

Provide expert consultation and insights to audit and the first line of defense.

Contribute to the standardization and automation of third-party assessment processes.

Support ongoing risk assessments for key third parties and aid in action plan development.

Help maintain the Third-Party risk and control register.

Investigate incidents involving third parties to identify systemic weaknesses and corrective actions.

Consolidate and report Key Risk Indicators and metrics for enterprise-level risk reporting.

Promote a culture of Third-Party Risk Management across the organization.

Collaborate with various teams to integrate third-party risk exposures.

Assist in developing materials and presentations.

Required Qualifications:

3-7 years of experience in Third-Party Management.

Experience in developing and implementing third-party risk management policies and controls in a multinational financial institution.

Experience with third-party risk and performance assessments.

Proven track record in process improvement and design.

Strong leadership ability and capability to work independently.

Excellent communication skills, both oral and written, with strong presentation and facilitation abilities across all organizational levels.

Innovative problem-solving skills, with the ability to assess risks in a dynamic environment.

Strong interpersonal, influence, and negotiation skills.

Results-oriented, able to manage multiple priorities and meet tight deadlines.

Strong time management and organizational skills.

When you join our team:

We’ll empower you to learn and grow the career you want.

We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Working Arrangement