The Component Quality and Technology Organization in Supply Chain Operations is a key hub of technical innovation in Cisco. Members of the organization have a broad scope of influence: interacting with Business Units, Product Operations, Manufacturing Operations, Planning and Fulfillment, Supplier Management and directly with Suppliers. In addition, members of the organization participate in industry consortia, conferences and collaborate with academia and other strategic partners. The organization focuses on evaluating and adopting new technologies to help Cisco leapfrog the competition in advanced algorithms and solutions to solve complex problems.
Your ImpactYou will be part of a world class Component Quality and Technology Group in Supply Chain Operations, and contribute to ensuring customer success for strategic Cisco products Lead the Investigation, root cause analysis, and corrective action for customer and manufacturing thermal related product and component failures.Develop and execute test plans to root cause and reproduce component and system failures.Develop and maintain metrics to measure and improve customer quality and reliability Contribute to the development of test plans and qualification requirements to ensure manufacturing robustness and long-term reliability of fans, fan trays and other thermal componentsCollaborate with several Cisco hardware design teams to improve specifications and qualification procedures.Minimum Qualifications BS in Electrical Engineering Experience in Electronic circuit schematic review and/or design.Expertise in testing and troubleshooting PCBA/circuit failures.Knowledge of electronic components such as MCUs, FETs and other devices.PCB/PCBA manufacturing experience and knowledge of industry standards like IPC 610A.Knowledge in system assembly and test processes for compute and networking products.Thorough knowledge of Reliability Engineering, qualification and failure prediction Expertise in root cause analysis, correction action and validation of failures Understanding of electronics cooling methodologies and technologiesFluency in English and Mandarin Chinese Preferred Qualifications MS or PhD in Electrical Engineering or related field.Experience in design, qualification, and/or manufacturing of fans and fan trays for electronics applications.Knowledge of industry practices and standards, such as IPC 9591, for fans10+ years of relevant industry experience in electronics reliability engineeringComprehensive knowledge of qualification standards and test procedures for compute and networking products.Ability to lead by influence without direct reporting chain and advise executive decision makersSelf-starter, proven ability to work independently on multiple projects and priorities Ability to think quickly, respond to changing demands, anticipate future problems, and recommend preventative courses of actionExcellent communication, project management and metrics design skillsAbility to create presentations for diverse audiences and varying executive levels to support agile decision-making#WeAreCiscoWhy ciscoAt Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Simply put – we power the future.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Simply put – we power the future.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.