Role Proficiency:

Test Manager I is responsible for overseeing the planning execution and delivery of testing activities within a project or program ensuring that all testing is aligned with quality standards and business objectives. This role requires a high level of proficiency in both technical and managerial skills and typically operates with a significant degree of independence while collaborating closely with cross-functional teams.

Outcomes:

Ensure the successful and timely delivery of high-quality software by effectively managing the test lifecycle leading a capable team and maintaining strong collaboration with other project teams. Help implement the testing strategy by contributing to the planning of test types (functional regression performance etc.) test scope and objectives. Assist in the creation and execution of test plans by gathering necessary inputs from project Managers or project leads and ensuring that plans align with project goals. Help in estimating the effort required for testing tasks and assist in setting up timelines for test activities. Ensure that test cases are executed according to the test plan and support test execution by coordinating test schedules and making sure resources are available. Provide daily or weekly updates on the status of testing activities test progress and any challenges faced by the team. Support the setup and configuration of test environments by working with infrastructure teams ensuring that the right hardware software and test data are available.

Measures of Outcomes:

The percentage of requirements features or user stories covered by test cases. Higher coverage indicates thorough testing. The percentage of executed test cases that pass successfully. A high pass rate suggests that the product is meeting quality standards but the context (e.g. early vs. late in development) matters. The percentage of planned test cases executed within the scheduled time frame. This helps assess whether the testing is on track and how well resources are managed. The number of defects found per unit of functionality or code size (e.g. defects per thousand lines of code). Lower defect density after testing indicates better quality and thoroughness in the testing process. The percentage of defects that were not detected during testing but were reported in production. Lower defect leakage is a sign of effective test coverage and defect management. The percentage of test plans test cases and test reports delivered on schedule. Meeting deadlines is crucial for keeping the overall project on track. The percentage of the test suite automated. Increasing automation coverage can reduce manual effort increase speed and help scale testing efforts.

Outputs Expected:

Test Planning & Strategy:

Developing and executing clear
comprehensive test strategies aligned with business and project goals.

Test Execution & Monitoring:

Ensuring effective test execution
monitoring progress
and managing defects.

Team Leadership:

Leading
mentoring
and optimizing the performance of the testing team.

Quality & Process Improvement:

Driving quality assurance and continuous process improvement
particularly through automation.

Stakeholder & Communication:

Maintaining effective communication with all stakeholders and ensuring alignment with business goals.

Tool & Environment Management:

Managing test tools and environments to ensure smooth execution.

Skill Examples:

Microsoft Project Management Smartsheet test management tools (Jira TestRail Xray Zephyr etc). Team management resource planning conflict resolution mentorship. Test planning time management risk mitigation stakeholder communication. Report writing presentation skills negotiation with stakeholders. Root cause analysis critical thinking defect prioritization.

Knowledge Examples:

Knowledge Examples

Has working knowledge of standard business processes within the relevant industry vertical customer business domain. Knowledge of Agile Waterfall and various test types (unit integration UAT performance). Understanding of tools like Selenium JMeter and CI/CD practices for automating tests. Familiarity with Agile Scrum and traditional project management methods including risk and scope management. Skills in team building conflict resolution coaching and managing resources effectively.

Additional Comments:

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