**Overview** Job Overview: An Account Manager is responsible for managing client relationships, overseeing campaigns, and ensuring customer satisfaction while driving business growth. They serve as the primary point of contact between clients and the company, ensuring smooth communication and successful project execution. **Responsibilities** Key Responsibilities: 1. Client Relationship Management Act as the main point of contact for clients, maintaining strong relationships. Understand client needs and objectives to provide strategic solutions. Conduct regular check-ins and meetings to ensure client satisfaction. 2. Campaign & Project Management Develop and execute advertising and marketing campaigns based on client goals. Collaborate with internal teams (creative, media, strategy, etc.) to ensure seamless execution. Track project timelines, deliverables, and budgets to meet deadlines. 3. Sales & Business Development Identify upselling or cross-selling opportunities to grow client accounts. Prepare proposals, pitches, and presentations for potential and existing clients. Work towards achieving revenue targets and business growth. 4. Performance Analysis & Reporting Monitor campaign performance, gather data, and generate reports for clients. Provide actionable insights and recommendations for improvement. Stay updated on industry trends, competitor activities, and market shifts. 5. Coordination & Communication Act as a bridge between clients and internal teams, ensuring smooth communication. Organize and participate in brainstorming sessions, strategy meetings, and debriefs. Resolve any issues or concerns that may arise during campaign execution. **Qualifications** 1.Bachelor’s degree in Marketing, Business, Communications or in related field. 2.3-5+ years of experience in account management, client services, or related roles. 3.Strong communication, negotiation, and problem-solving skills. 4.Knowledge of digital marketing, media planning, and advertising strategies. 5.Ability to manage multiple projects and work in a fast-paced environment. 6.Proficiency in CRM software, data analytics tools, and Microsoft Office. **Additional information** 1. With more than 3 years of O2O or digital campaign execution experience in creative agency. 2. Familiarity with marketing automation tools, CRM platforms, and data analytics tools.or experienced in operating social platforms 3. Good English listening, reading and writing skills 4. Good communication and coordination skills 5 With social platform(FB/IG/YT/Line) maintenance experience, content post front-end brief, daily monitoring and reporting 6. Ability to read and output reports and do analysis. 7.Strong interpersonal skills with the ability to build and maintain relationships. 8.Excellent problem-solving abilities, adaptability, and critical thinking. 9.Ability to work under pressure, manage multiple projects, and meet tight deadlines. 10.High emotional intelligence (EQ) for effective conflict resolution and negotiation. 11.Leadership experience in guiding teams and fostering collaboration..