**DESCRIPTION** We are looking for a talented **Inside Sales Representative** to join our team specializing in **Sales** for our **Cummins Ghana** **Branch** in **Accra, Ghana.** **In this role, you will make an impact in the following ways** : + Convert Prospects into Sales: By handling inbound calls and converting them into sales, you'll directly contribute to revenue growth. + Develop New Sales Opportunities: Through cold-calling and lead generation, you'll create new opportunities to sell Cummins products and services. + Drive Repeat Business: Follow-up calls and emails to existing customers will help drive repeat business, cross-selling, and up-selling. + Ensure Customer Satisfaction: By using the Cummins Sales Process, you'll ensure customer satisfaction from lead to sale. + Support Sales Representatives: You'll create and deliver qualified leads to sales representatives, assisting them with quotation and RFP management. + Build Customer Relationships: Maintaining positive customer relationships will generate loyalty and future sales. + Maintain Accurate Records: Entering new customer data and updating existing accounts will ensure accurate sales entry, reporting, and forecasting. + Coordinate Across Departments: Good communication and coordination across the Sales function and other departments will support customer satisfaction and sales goals. **RESPONSIBILITIES** **To be successful in this role you will need the following:** + Strong Analytical Skills: Ability to provide data analysis reports on branch sales performance and develop pricing strategies by aligning with key stakeholders. + Effective Communication: Skill in explaining complex topics to various target audiences, ensuring they understand and can use the information. + Customer-Centric Approach: Incorporate the customer's perspective to develop sales content that meets their needs and increases revenue. + Proficiency in Sales Forecasting: Collect and assess customer data to create accurate forecasts of future consumption patterns. **QUALIFICATIONS** **Education/ Experience** + Digital Marketing & Communication Management experience desirable. + Limited prior experience required. + Experience as a quote analyst or another sales support function desirable. + Limited travel may be required. + Experience with customer relationship management software desirable. + Experience with other software-based sales and business tools desirable. + Advanced certificates or college degree in the field of Sales or Marketing, or an acceptable combination of education and experience required. + This position may require licensing for compliance with export controls or sanctions regulations. **Job** Sales **Organization** Cummins Inc. **Role Category** Hybrid **Job Type** Exempt - Experienced **ReqID** 2410610 **Relocation Package** No