Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

About Electric Power Division
Caterpillar's Electric Power Division (EPD) offers integrated solutions, parts, and services to meet the needs of our various commercial and industrial electric power customers. EPD supports a wide range of customer applications across the globe, including providing prime and back-up power to hospitals, providing emergency power when natural disasters strike, and supporting critical infrastructure for data centers, municipalities, and more. With a rich history of more than 95 years in the electric power business, our team has world-class expertise and a proven ability to adapt to changing demands. We’re committed to providing sustainable and reliable solutions to our customers.

Join our team to help build a better, more sustainable world for future generations!

Role Definition
We have an opportunity for a Territory Manager in South Africa. The position is responsible for overseeing and delivering all sales and integrated customer offerings to customers in the Africa and Middle East territories. In this role, you will lead and manage dealer relationships to market the company’s products and services and develop dealer sales capability for the diesel and gas gen-set market in Africa Middle East. You will be responsible for planning, setting, and achieving the Business Plan while driving overall sales and Go-To-Market strategies to promote the company’s products and services

What You Will Do:

Understanding of business model and acting within the business process guidance on review and approval for variance programs and commercial actions.

Designing and assisting dealers on the forecast, sales/rental/used strategy planning, and sales techniques, supporting the rollout of new products.

Performing regular sales performance reviews with dealers and ensuring implementation of corrective actions where needed.

Leading the selling opportunities identification, customer satisfaction improvement and business relationship enhancement.

Assessing dealers’ technical and soft skills capabilities and proposing training plans accordingly.

Ensuring rigour and accurate data input in CRM system leading to meaningful reports.

Preparing and leading regular Business Reviews with dealers and internal management teams.

What You Will Have:

Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.

Industry Knowledge: Knowledge of the organization's industry group, trends, directions, major issues, regulatory considerations, and trendsetters; ability to apply industry knowledge appropriately to diverse situations.
specific publications.

Value Selling: Knowledge of the principles and practices for selling products, technology and services; ability to provide overall product/service 'value' and to differentiate support offerings that address clearly understood customer needs.

Effective Communication: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication.

Negotiating: Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner.

Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.

Top Candidates Also Have:

Experience in Diesel and Gas Power Generators sales, Data Centers, parts and services, knowledge of Salesforce or similar CRM systems; Degree in Mechanical / Electrical engineering

Proven experience (6 years minimum) In a similar role

A completed university degree in engineering (Electrical or Mechanical), or related field.

Must be proficient in English. Arabic or French is a plus.

Additional Information:

The role requires up to 35% of travel within the EAME region

Onsite.

Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application – please use the candidate log-in on our career website as it will reflect any updates to your status.

Caterpillar is an Equal Opportunity Employer and considers applicants for all positions. Caterpillar commits itself to the realization of employment equity goals as envisaged in the South-African Employment Equity Act and policies relating to workplace equality. Caterpillar is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

For more information, visit https://www.caterpillar.com/en/careers/why-caterpillar.html

Caterpillar takes data privacy seriously and is committed to compliance with The Protection of Personal Information Act in South Africa. Candidate CVs are used for the limited purpose of

evaluating suitability for this job role and deleted from our database when it is no longer needed for the purpose as soon as it is practicable. For more information on Caterpillar’s privacy practices, please visit our Global Data Privacy Statement.

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NB: The panel cannot make assumptions when shortlisting therefore please demonstrate your qualifications and experience on your CV relevant to the criteria outlined.

How We Support You (Employee Benefits):

Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world. Here you earn more than just wage, because we value your performance, we offer a total rewards package that provides day one benefits along with the potential of a variable bonus and additional benefits.

We value authenticity and encourage candidates to submit original, personally crafted responses throughout our hiring process. Use of AI-generated content may disadvantage your application.

Posting Dates:

Caterpillar is an Equal Opportunity Employer.  Qualified applicants of any age are encouraged to apply

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