As a Territory Manager in the Small & Medium Business (SMB) segment (MENAT/Sub Saharan Africa Region), you will be responsible for driving customer digital transformation through effective engagement with C-level executives, Line of Business leaders, IT leaders, architects, and developers. You will be a brand custodian working to support our customers, partners and end-users as they work with AWS, and utilize our cloud technology to innovate and improve their business outcomes.

In this role, you will exemplify Think Big to develop the SMB segment, and Learn and Be Curious about the entire portfolio of AWS products and services across strategic accounts. As a trusted advisor, you will listen to our customers and help solve complex business transformation and growth challenges so they can focus on delivering optimal business results. Your role will include customer engagement and creating a pipeline of strategic accounts while managing existing customers. As builders, we are here to build long-term relationships with our customers.

With a strong ‘Bias for Action’, you will improve user experiences while engaging with external and internal stakeholders demonstrating Customer Obsession.

AWS Global Sales

AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and consistent support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow.

Key job responsibilities
- Support SMB customers within a defined territory, having single threaded ownership of the territory
- Drive adoption of new AWS services, always working backwards from the customer problem
- Develop relationships with stakeholders across the entire customer organization, including C-suite engagement.
- Work with the AWS partner community to ensure strong partner alignment to support your customers
- Work with the supporting functions in AWS, including specialist sales and technical teams, to support customer requirements.

About the team
About AWS

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.