Territorial Executive, Multi Accounts - Warranty

Make your mark in General Insurance 

General Insurance is a leading provider of insurance products and services – focused on helping to manage risk for commercial and personal customers. We offer a broad range of products through a diversified, multi-channel distribution network, including one of the world’s most far-reaching property casualty networks.  

About AIG Warranty

AIG Warranty delivers a full range of service solutions including warranty management administration, extended service programs, customer service support, service network management, claims processing services, and service contract underwriting.

With over 20 years of experience, we are one of the warranty and service industry's leading providers, which is why many of the world's largest and most respected brands choose us. When retailers or manufacturers want flexible and innovative service solutions that will ensure the focus of building customer retention and customer satisfaction, they turn to us.

About the Role

The Territorial Executive Multi Accounts role is a key partner to the business segments, offering support, expertise and partnership. The existing diversity of the business portfolio requires specialized expertise in the various business areas. The Territorial Executive Multi Accounts team works with the business to support a wide array of products and offerings, through a complex and highly demanding distribution force and network. Responsibility for delivering and materializing the product offer and promise, for the most sensitive and highly complex situations where the health and well-being of our insureds and clients is touched and where we can make a significant difference at that level.  Will train, negotiate and resolve issues to improve conversion by collecting and analyzing data. 

How you will create an impact:

-Monitor sales trends at the various points of sale in the assigned metropolitan area.-Ensure that the staff responsible for the areas involved in the sale of Extended Warranties have the necessary knowledge to sell them.-Provide periodic product and sales techniques training in stores throughout the metropolitan area.-Participate in national training, either remotely or in person.-Ensure that stores in the metropolitan area have a sufficient supply of Terms and Conditions contracts and point-of-sale materials.-Visit the corresponding stores at least once a week, 3 to 4 times a month. These visits will include, among other activities, feedback discussions and the establishment of sales commitments with managers, heads, and/or those responsible for electronics, white goods, and salespeople.-At least once every two weeks, review the store's results and the progress of the sales commitment and budget with Managers, Chiefs and/or those responsible for Electronics, White Goods, and Salespeople.-Plan and schedule visits, training sessions, sales clinics, etc., to be held the following month. This report must be submitted no later than the last business day of each month.-Generate, within the first 3 days of each month, the Sales and Training report for the previous month.-Respond to store or implant requests from each retailer via email or WhatsApp.

What you'll need to succeed:

Graduate or undergraduate degree in economic-administrative careers. 1 year of experience as Supervisor of department stores, self-service                                    Experience with sale of services desirable                                1 year of experience as Sales promoter       1 year of Sales training experienceProven team player with strong communication , negotiation, strategic planning, and time management skills.

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.  If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.  

Functional Area:

SM - Sales & Marketing

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