Returning Candidate? Log back in! Terrain Design Services Operations Associate Location US-PA-Glen Mills ID 2025-18409 Job Family Stores Employee Type Regular Position Type Part-Time Location

This position is located at 914 Baltimore Pike, Glen Mills, Pennsylvania, 19342 United States Role Summary

In collaboration with the Design Manager, the Design Services Operations Associate oversees the administrative and operational aspects of the Design Services business. This includes handling client communication, managing billing and payments, and maintaining records. They may also assist with scheduling, marketing and other tasks to support the business. They uphold terrain’s four promises: to welcome, to inspire, to inform and to appreciate our customer.  

Role Responsibilities

Customer Experience

Exceed customer expectations by building genuine, long lasting relationships through personalized attention; make lasting impressions by upholding terrain standards on and off siteUnderstands terrain concepts and partners with clients to understand their needs; works with design teams to create cohesive environments through compelling container installations and wedding design projectsExhibits an understanding of and interest in home and garden trends in art, style, color, design, and architecture; translates trends and customer needs into brand appropriate designs

 

Teamwork + Communication

Takes initiative and works productively solo or within a team to achieve design goals; actively participates in daily meetings and shares relevant information regarding in-home and wedding design projectsBuilds and maintains productive partnerships with members of the store team contributing to a culture of strong communication and teamwork; is open and responsive to feedbackCommunicates daily with the Design Manager on client consultations, design details, and project updates; manages client design file and ensures prompt customer communication with project inquiries

 

Business Operations

Collaborates with key partners to submit invoices in a timely manner, keep records, and facilitates in payment processingAdheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store Role Qualifications Experience in horticulture and floral designExperience working with Microsoft OfficeAbility to work flexible hours to meet the needs of the retail design business and off-site design projects The Perks

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit https://www.urbn.com/work-with-us/stores

Pay Range Starting from USD $16.50/Hr. EEO Statement URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees. Options ApplyApplyShareSubmit a ReferralRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Not finding the perfect fit?

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