Would you like to become part of the world's most international company?
A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.
Do you want to make a difference? Then come to our \"Insanely Customer Centric\" Team and become a Certified International Specialist!
Working Location: Ngau Tau Kok
\nReport to Telesales Manager, you will be responsible for:
\n\nPromote and Sell DHL products and services to customer, and achieve business target, Growth and KPIs as assigned.\nAcquire new customers, grow customer base and develop new business by providing excellent services and shipping consultation.\nPerform business activities through carrying out inbound and outbound calling to customers. Customer visit will be on special occasion based on business needs.\nRetain and develop existing customers and manage all the account related activities including payment settlement, new process implementation, customer data maintenance and resolution for service and business issues if any. \nSupport and participate in business programs and execute country and regional projects as assigned\n\n\n\n\n\n\n\n\n\n\nYOUR PROFILE\n\nDiploma holder or above with minimum 2 years’ experience in sales or customer services. Bachelor degree holder with less experience will also be considered \nStrong in problem solving skill\nExcellent telephone manner and handling skill \nWell organized and good at process oriented \nFamiliar in industry knowledge, prefer logistics industry\nGood command of spoken and written English and Chinese (Cantonese & Mandarin)\nProficient PC skills, including MS Word and Excel \nAble to work in a dynamic environment\nCustomer centric and result oriented \n\n\nOUR OFFER\n\nStrong career support in an international environment\nGreat culture and colleagues\nMultifarious benefit program\n\n
\nDo you see a personal challenge in these versatile and responsible tasks? Then apply now!
We look forward to receiving your application!
Personal Information Collection Statement pertaining to Recruitment
\nDHL Express (Hong Kong) Limited (“DHL”) is committed to protecting and respecting your privacy in accordance with the Personal Data (Privacy) Ordinance of Hong Kong (the “Ordinance”) and DHL’s Personal Data Protection Policy (the “Policy”) at https://www.logistics.dhl/hk-en/home/footer/local-privacy-notice.html
\nBy proceeding to respond to this recruitment advertisement you consent that we may use, retain, process, transfer or otherwise handle the personal data that we collect from you for recruitment purposes (including any other purposes directly related thereto) in accordance with the Policy.
\nAll personal data of unsuccessful applicants will be retained for future recruitment purposes for a period of not more than two (2) years, after which such data will be destroyed.
\nYou have the right at any time to make a data access or correction request concerning your personal data held by us. In addition, you may request us to delete your personal data that is no longer required for the relevant purposes which you have given consent. Should you wish to exercise such rights or have any question in relation to your personal data or the Policy, please contact our Human Resources Division in writing at jobs@dhl.com
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