Job Title: Telehealth Medical Assistant

Job Description

We are seeking dedicated and patient-oriented Certified Medical Assistants (CMAs) to support our innovative Telehealth program. This fully remote position plays a vital role in guiding patients through their health journey, with a special focus on blood pressure monitoring and education.

ResponsibilitiesProvide empathetic and accurate support to patients using their home health kits, including blood pressure monitors.Educate patients on proper usage of their devices, ensuring accurate readings and comfort with the technology.Interpret blood pressure readings to determine if they fall within normal or abnormal ranges.Escalate out-of-range readings to nurses or physicians promptly, following established clinical protocols.Handle inbound calls with professionalism and compassion, ensuring a positive patient experience.Accurately collect and document patient vitals using telehealth platforms and EHR systems.Essential SkillsActive CMA certification (AAMA, AMT, NHA, or NCCT).Minimum of 3 years of experience as a CMA, preferably in telehealth or remote care.Strong communication and customer service skills with a focus on empathy and clarity.Proficiency with telehealth platforms and EHR systems.Ability to work independently and manage time effectively in a remote setting.Tech-savvy and comfortable troubleshooting basic device issues with patients.Additional Skills & QualificationsExperience in a telehealth or remote healthcare setting is preferred.Bilingual in Spanish is preferred but not required.Must have a strong clinical determine out of range vitals in patients.Excellent problem-solving skills and attention to detail.Must have reliable internet connection and a quiet, dedicated workspace for HIPPA privacy.Work Environment

This position is 100% remote, allowing Certified Medical Assistants to be located anywhere throughout the U.S. However, operations are based on the Eastern Time Zone. Candidates must have a private enclosed office space in their home to ensure HIPPA privacy, with no loud distractions or interruptions. Work schedule is Monday to Friday, with no weekends or holidays, from either 8am EST to 4:30pm EST or 11:30am EST to 8pm EST. Initial training requires availability from 9am EST to 5:30pm EST during the first week.

Job Type & Location

This is a Contract position based out of Hoffman Estates, Illinois.

Pay and Benefits

The pay range for this position is $22.00 - $22.00/hr.

Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Sep 1, 2025.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.