YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.\n\nWould you like to become part of the world's most international company in the world?\n\nA company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.\n\nDo you want to make a difference? Then come to our \"Insanely Customer Centric\" Team and become a Certified International Specialist!\n\n\n\n\nYOUR TASKS:\n\n\n\nInterface with medium and small size customers to actively and aggressively solve credit and billing problems in a timely manner.\nRetrieve invoices and/or airway bills on request and send to customers.\nEnsure special billing requests by customers are met, e.g. costing, shipper reference, etc.\nSpend at least 90% working time on collection calls.\nEngage in collection of receivables via phone.\nMaximise collection of payment from all customers in a timely and professional manner.\nResearch unallocated cash for posting to debtor ledger.\nMaintain efficient records of collection activities.\nMonitor credit accounts and report delinquent customers to Credit Control Supervisor for review and action.\nAssist in the dispatch of invoices, airway bills, reminders and finance charge letters.\nCo-ordinate with related billing & sales parties to resolve billing discrepancies within 24 hours.\nMonitor credit limit of accounts to ensure proper action is taken\nensuring correct calculation of TDS from customers, follow ups for timely depositing of TDS with the Inland Revenue Department, and correctly allocating deposited TDS against open TDS amounts in SAP. Around 50% of the total customer deducts TDS.\nConducting balance confirmations for regular fiscal years and support in full audits with regards to receiving balance confirmation of previous fiscal years.\n\n\n

YOUR PROFILE:\n\n\n\n\nExhibits an exceptional degree of ingenuity, creativity, resourcefulness and empathy.\n\n\nAnalyzes and resolves complex cross-functional issues.\n\n\nWell-developed relationship skills and ability to network with multiple levels of an organization and other business units.\n\n\nTypically requires Bachelors degree in related field or equivalent degree\n\nMinimum 1 years of experience in related field\nNationality: Nepali, must be based in Nepal\n\n\n\nOUR OFFER:\n\n\n\n\nStrong career support in an international environment.\n\n\nGreat culture and colleagues.\n\n\nMultifarious benefit programme\n\n\n\nDo you see a personal challenge in these versatile and responsible tasks? Then apply now!\n\nWe look forward to receiving your application!\n\n