Newport, DE, US
4 days ago
Technology Support Specialist
Job Description

Provide first line troubleshooting support for onsite software, including internally and externally developed programs.

Support setup of new PCs for the site, including troubleshooting issues.

Support for PLCs on site along with other digital infrastructure in silica manufacturing (sensors, controllers, meters, etc.).

First pass troubleshooting of LC testing software issues that are causing delays or line stops for production.

Medium complexity digital/IT projects (upgrading operating software) and design/build of basic process control systems.

Responsible for performing a variety of technical support duties in one or more manufacturing areas, which may involve working with and assisting engineers.

Selection, installation, maintenance, repair, and support of manufacturing equipment; equipment troubleshooting; and/or technical analyses and problem-solving.

May use layout plans, blueprints, operating or repair manuals, and rough sketches or drawings to set up, calibrate, and troubleshoot equipment and perform maintenance and repairs.

Works with engineers to develop, execute, and track the testing and problem resolution of new and existing components, parts or processes/systems.

Compiles and maintains applicable documentation.

Qualifications

2+ years of experience working with manufacturing electronics such as PLCs, PCs, sensors, controllers, etc.

Additional Details

This job has a full time weekly schedule. Applications for this job will be accepted until at least July 29, 2025 or until the job is no longer posted.

The full-time equivalent pay range for this position is $30.08 - $47.00/hr plus eligibility for bonus, stock and benefits. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locations

Agilent Technologies, Inc. is an Equal Employment Opportunity and Affirmative Action employer. We value diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases. Agilent Technologies, Inc., is committed to diversity in the workplace and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility, please email job_posting@agilent.com or contact +1-262-754-5030. For more information about equal employment opportunity protections, please visit www.agilent.com/en/accessibility.

Travel Required: No

Shift: Day

Duration: No End Date

Job Function: Manufacturing
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