Adecco is assisting a local client recruiting for a Technology Operations Specialist in Cleveland, OH. This is an excellent opportunity to join a winning culture and get your foot in the door with a great company! If this position sounds like something you would be interested in, and you meet the qualifications listed below, apply now! **JOB DESCRIPTION:** Lead client data onboarding and integration initiatives, ensuring successful implementation and long-term support. · Act as the primary technical liaison between external clients, internal business groups, developers, and IT teams. · Translate business and data requirements into detailed functional mapping specifications within a data warehouse environment. · Develop and maintain comprehensive documentation of data processes, including operational runbooks and data mapping. · Conduct exploratory data analyses to identify and resolve data issues, ensuring data quality through rigorous review and testing. · Provide regular data status updates, coordinate reporting requests, and communicate insights to support data-driven decision-making. · Monitor and escalate data irregularities, ensuring compliance and integrity across systems. · Partner with IT to analyze system development needs, proactively address technical challenges, and prioritize solutions. · Support change management, incident tracking, and problem resolution processes. · Develop and present operational reports and dashboards using tools like Excel, Power BI, and SQL. · Identify opportunities to streamline operations and enhance service delivery processes. · Collaborate with stakeholders to prioritize tasks and manage competing deadlines. · Champion the voice of the customer, ensuring alignment between client expectations and internal execution. REQUIREMENTS: + Associate’s or Bachelor’s degree preferred. · 2+ years of experience in insurance or a related industry with analytical responsibilities. · Proven track record of leading successful client data implementations and managing the full data lifecycle. · Strong analytical and troubleshooting skills with a focus on data quality and process improvement. · Proficiency in Microsoft Office Suite, including Excel (formulas, formatting), Visio, Power BI, Access, PowerPoint, Outlook, and SQL. · Familiarity with database processing techniques, APIs, and relational database principles. · Excellent communication and interpersonal skills, with the ability to translate technical concepts for non-technical audiences. · Strong organizational and time management skills; able to manage multiple priorities in a fast-paced environment. · Demonstrated initiative and ownership of responsibilities; comfortable working independently and collaboratively. · Professional demeanor with strong presentation and customer service skills. Passion for continuous improvement and leveraging data insights to optimize processes. · Willingness to travel as needed. What's in this Job Title position for you? + Pay: $38.46 per hour + Shift: 1st shift + Weekly paycheck + Dedicated Onboarding Specialist & Recruiter + Access to Adecco’s Aspire Academy (https://www.adeccousa.com/about-adecco-staffing/adecco-programs-partnerships/aspire-academy/) with thousands of free upskilling courses This Technology Operations Specialist I is being recruited for by one of our Centralized Delivery Team and not your local Branch. For instant consideration for this position and other opportunities with Adecco in Cleveland, OH, apply today! **Pay Details:** $38.46 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: + The California Fair Chance Act + Los Angeles City Fair Chance Ordinance + Los Angeles County Fair Chance Ordinance for Employers + San Francisco Fair Chance Ordinance