Are you ready to join a growing team? CTG is seeking to fill a Technology Equipment Technician & Sales Rep I opening for our client in Cheektowaga, NY. Location: Cheektowaga, NY Duration: 3 months Overview: Completes activities related to installations, configuration, and operations of systems hardware and software, as well as handling corporate technology equipment. Serves as a direct point of contact to clients and customers in the sale of refurbished technology equipment. Primary Responsibilities: Refurbish laptops and desktops through a comprehensive process that includes physical cleaning, hardware inspection, functional testing, updating firmware, reinstalling operating systems, and replacing or upgrading components as needed. Configure technological equipment according to organizational standards and operational guidelines, including hardware/software setup, system settings, application installations, and security compliance checks. Complete the disposition of all technology equipment including laptops, desktops, thin clients, workstations, tablets, Apple devices, MiFi devices, scanners, printers, and related peripherals. Provide troubleshooting and resolution for routine to moderately complex issues using diagnostic tools. Maintain and track repair inventory logs for all devices and equipment. Triage and process ServiceNow orders and tickets to ensure continuity of business operations. Participate in ServiceNow enhancement feedback and software testing as needed. Support the discovery, transport, and evaluation of unused equipment throughout the Bank. Assess equipment for resale potential and refurbish salvageable items for profitable resale. Participate in retail sales of equipment to employees and external parties. Complete order processing, shipping, and inventory tracking for customer orders. Serve as a direct point of contact to clients and customers in refurbished equipment sales. Maintain strong knowledge of bank applications, systems, vendor technologies, and services. Adhere to company risk and regulatory standards, policies, and controls, escalating issues as needed. Promote an environment of diversity and represent the M&T Bank brand. Maintain internal control standards, ensuring timely implementation of audit and regulatory requirements. Complete other related duties as assigned. Scope of Responsibilities: This role involves hands-on technical work refurbishing and configuring equipment, providing customer-facing sales support, and ensuring compliance with company policies. Responsibilities impact both internal business continuity and external customer satisfaction. Supervisory/Managerial Responsibilities: None. Education and Experience Required: Knowledge of technology and attention to detail. Basic PC skills. Minimum of 3 years higher education and/or relevant work experience. Ability to learn quickly in a fast-paced environment. Ability to work with clients at varying levels to gather, document, and analyze requirements. Independent and team-oriented work style. Ability to complete tasks with minimal supervision. Process-oriented mindset. Education and Experience Preferred: Associate degree in a technology-related field. Certifications or special training in related technologies. Strong technical, analytical, troubleshooting, and problem-solving skills. Understanding of organizational processes, systems, and technology integration. Excellent written and verbal communication skills. Effective influencing skills. Physical Requirements: This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing. The employee must frequently lift and/or move items over 50 pounds. Specific vision abilities include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required. CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role. To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Krista Eckard at Krista.Eckard@ctg.com. Kindly forward this to any other interested parties. Thank you! About CTG CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www.ctg.com. Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work Certified™ company across many of our global operations. CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws. CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.