At Air Products, our purpose is to bring people together to reimagine what’s possible, collaborate and innovate solutions to the world’s most significant energy and environmental sustainability challenges. Grow with us as we embark on building tomorrow together by being the safest, most diverse and most profitable industrial gas company in the world.  

Reimagine What’s Possible 

Purpose

This position is responsible for developing, implementing and maintaining support processes for Technology Enablement Tools (Online Self-Service, e-Billing, EDI/XML Connections, Catalogs, etc.) used to achieve Shared Business Services productivity goals.  SBS expects to achieve a significant portion of its productivity goals by increasing process standardization, simplification and automation.  This position will support that goal by helping to identify and on-board suppliers and internal partners to technology platforms to streamline the requisition-to-pay (RTP) process. The incumbent will also work with the SBS organization and the business/functional areas to establish and implement automation goals and deployment plans in each area. The role is global and is required to work effectively in a variety of multi-cultural situations.

PRINCIPAL ACCOUNTABILITIES

This position is accountable for the following end results:

Development, implementation and maintenance of Technology Enablement Tool support processes including training documentation, testing methodology, etc.

Develop, configure and support electronic procurement tools

Contribute and participate in project development for finding improved technology opportunities

 Assuring Power User Networks across SBS Process Streams have the capabilities required to support the tools deployed to their areas.

Providing Level 2 support to Power User Network, Business Areas, Functions and suppliers including problem analysis and incident management.

Analyzing (cost/benefit) and coordinating the implementation of e-connections solutions. Responsible for client interface, field/process mapping and IT project coordination.

Collaborate with Internal Business Partners on catalog requirements

Collaborate with DT resources for creation of Procurement catalogs. Coordinate and complete testing.

Provide Level 1 and Level 2 support for our internal User population and external Suppliers.

Reporting support KPI’s for the Technology Enablement tools portfolio.

Grow technology enablement to meet regional goals and objectives

Measure and report progress toward achievement of deployment goals

Develop and implement global support processes for process automation tools.

Customize and deliver training programs for process automation and tools

Back up and support the Technology Enablement Purchasing Tool Lead responsibilities.

MINIMUM REQUIREMENTS AND QUALIFICATIONS

BS Degree in Information Technology/Computer Science or Business.

5+ years of business/operations experience in a related field.

3+ years of procurement operations experience.

Advanced skills in SAP Ariba & SRM. Knowledge of SAP SRM, MM, FI required.

Experience in project management.

Demonstrated effective leadership, teamwork and influencing skills.

Experience working with and/or leading global and inter-departmental teams.

Demonstrated experience working cross functional teams.

Continuous Improvement (CI skills).

Understanding of Requisition to Pay process.

We are the world’s largest hydrogen producer with over 80 years of industrial gas experience. We are hydrogen and industrial gas experts delivering safe, end-to-end solutions, investing in real, clean energy projects at scale, and driving the industry forward to generate a cleaner future. 

At Air Products, we work in an environment where we put safety first, diversity is essential, inclusion is our culture, and each person knows they belong and matter. To learn more, visit About Air Products.