Job details Spherion Staffing is seeking a detail-oriented and self-motivated Warranty Technician to support one of our clients in the marine and specialty vehicle technology industry. This is a remote role (within EST hours) that requires candidates to reside within 50 miles of Lowell, MI for occasional on-site coordination and training. 3 days in office, 2 days hybrid. ... Work with a leading global brand (client name confidential)

Professional development opportunities

Potential for long-term hire

Supportive team and training environment

Responsibilities:
Review warranty terms and validate claim eligibility

Process warranty and RMA claims accurately and in a timely manner

Record claim data and maintain logs in Salesforce CRM

Communicate with internal teams including Technical Support, Engineering, and Customer Service

Escalate concerns or unclear claims appropriately

Ensure proper coordination with the returns receiving team

Working hours: 8:00 AM - 5:00 PM

Skills:
2+ years in customer service, warranty, or contact center support

Strong attention to detail and independent work ethic

Experience with Salesforce CRM and ERP systems (Oracle preferred)

Proficiency in Microsoft Excel, Word, and PowerPoint

Marine or RV industry experience is a plus

Exposure to Lean Six Sigma or continuous improvement methods is preferred

Education:
No Degree Required

Experience:
1-4 years

Qualifications:
na


Interested in applying? Submit your resume to Spherion Staffing and a recruiter will be in touch shortly.
Must reside within 50 miles of Lowell, MI.

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

Show lessShow more Spherion Staffing is seeking a detail-oriented and self-motivated Warranty Technician to support one of our clients in the marine and specialty vehicle technology industry. This is a remote role (within EST hours) that requires candidates to reside within 50 miles of Lowell, MI for occasional on-site coordination and training. 3 days in office, 2 days hybrid.
Work with a leading global brand (client name confidential)

Professional development opportunities

Potential for long-term hire

Supportive team and training environment

Responsibilities:
Review warranty terms and validate claim eligibility

Process warranty and RMA claims accurately and in a timely manner

Record claim data and maintain logs in Salesforce CRM

Communicate with internal teams including Technical Support, Engineering, and Customer Service

Escalate concerns or unclear claims appropriately

Ensure proper coordination with the returns receiving team

Working hours: 8:00 AM - 5:00 PM

Skills:
2+ years in customer service, warranty, or contact center support

Strong attention to detail and independent work ethic
... Experience with Salesforce CRM and ERP systems (Oracle preferred)

Proficiency in Microsoft Excel, Word, and PowerPoint

Marine or RV industry experience is a plus

Exposure to Lean Six Sigma or continuous improvement methods is preferred

Education:
No Degree Required

Experience:
1-4 years

Qualifications:
na


Interested in applying? Submit your resume to Spherion Staffing and a recruiter will be in touch shortly.
Must reside within 50 miles of Lowell, MI.

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

Show lessShow morekey responsibilities

Review warranty terms and validate claim eligibilityProcess warranty and RMA claims accurately and in a timely mannerRecord claim data and maintain logs in Salesforce CRMCommunicate with internal teams including Technical Support, Engineering, and Customer ServiceEscalate concerns or unclear claims appropriatelyEnsure proper coordination with the returns receiving team

experience

1-4 years

skills

2+ years in customer service, warranty, or contact center supportStrong attention to detail and independent work ethicExperience with Salesforce CRM and ERP systems (Oracle preferred)Proficiency in Microsoft Excel, Word, and PowerPointMarine or RV industry experience is a plusExposure to Lean Six Sigma or continuous improvement methods is preferred

qualifications

na

education

No Degree Required

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